Sample questions
ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF) (CIS-DF) practice questions
Your organization wants to understand the impact of a failing database server on dependent business applications. Which component of the CMDB architecture must be configured to est…
Which TWO tools or features in ServiceNow allow you to investigate and visualize relationships between configuration items? (Choose two.)
An administrator needs to create a new custom Configuration Item class for specialized industrial IoT gateways that inherit base attributes from the Hardware class. Which table sho…
An integration script is passing a complex payload containing multiple related CIs to the Identification and Reconciliation Engine (IRE) via the script include 'JSONUtils' or 'Cmdb…
Which ServiceNow table is designated as the universal base table from which all Configuration Item classes ultimately inherit?
A company has implemented strict data governance where CIs that have not been discovered or updated in over 90 days are considered stale. Where should this threshold be configured…
Where in ServiceNow should an administrator navigate to inspect the current list of CMDB classes, review class attribute counts, and check identification rules?
An organization is beginning its CSDM journey and wants to populate basic foundational organizational and user data before linking any technical infrastructure. Which CSDM domain d…
A company discovers that multiple discovery sources are overwriting authoritative manual updates to server asset tags. Which governance mechanism should be configured to protect sp…
Which THREE actions occur when a Data Certification task is assigned to a CI owner? (Choose three.)
An administrator needs to create a new custom Configuration Item class to track specialized network routers. Where should this class be created within the ServiceNow platform?
During which CSDM maturity phase does an organization typically implement Service Portfolio Management and basic Business Service mapping?
Which TWO configurations can be adjusted within CMDB Health Dashboard metric settings? (Choose two.)
A reporting analyst wants to create a report showing the distribution of CIs across different operational statuses (e.g., In Use, Maintenance, Retired). Which table and field shoul…
Your company is preparing for an IT audit and needs to demonstrate which user groups are responsible for supporting specific Application Services. Where should the support group be…
What is the main benefit of establishing CMDB data stewardship roles within an enterprise?
An administrator is configuring a Robust Transform Engine (RTE) integration to populate the CMDB from a third-party asset management system. Why is RTE recommended over a standard…
An organization wants to link an active Apache Tomcat server CI directly to an Application Service. Which relationship type should be used to connect the Application Service to the…
Which CMDB Health metric category evaluates whether CIs have mandatory fields populated, such as Assigned to, Managed by, and Support Group?
Which TWO actions can be performed directly from the CMDB Health Dashboard when investigating health metrics? (Choose two.)
An enterprise uses Service Graph connectors to automatically populate infrastructure CIs. They want to ensure that these dynamically discovered CIs are automatically associated wit…
An organization wants to configure CMDB health score targets (e.g., maintaining an overall score above 85%). Where are health score targets and thresholds managed?
When configuring the Identification and Reconciliation Engine (IRE) for a complex multi-source data environment, which THREE components or concepts are critical to understand and c…
Which user role is typically granted to business users so they can participate in Data Certification campaigns by reviewing records assigned to them?