Service-Con-201 Service Console Practice Question
Agents complain that when they open too many tabs in the Lightning Service Console, performance degrades and they lose track of context. What should the administrator configure to mitigate this issue?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Maximum Workspace Tab limits in App Manager
Administrators can set maximum workspace tab limits in the App Manager console configuration settings to automatically close oldest unpinned tabs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Cache and Permanent Storage settings
Why it's wrong here
Cache settings manage browser caching, not console tab management.
- ✓
Maximum Workspace Tab limits in App Manager
Why this is correct
Setting a maximum tab limit helps manage browser memory and agent workspace clutter.
- ✗
Session Timeout settings in Security Controls
Why it's wrong here
Session timeouts log users out after inactivity, unrelated to open tab limits.
- ✗
List View filter limits
Why it's wrong here
List view limits restrict record counts in queries, not console tabs.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.