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AI Associate AI Capabilities in CRM Practice Question

Which THREE are requirements for enabling Einstein features in a Salesforce org?

⚠ Common exam trap

Many exam-takers confuse 'enabling Einstein features' with 'configuring Einstein API access,' but Salesforce does not expose a standalone API toggle for Einstein; instead, edition eligibility and data thresholds are the foundational requirements.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

An eligible Salesforce edition

Einstein features require an eligible Salesforce edition (e.g., Enterprise, Performance, or Unlimited) because the underlying AI infrastructure, including predictive models and data processing pipelines, is only available in these higher-tier editions. Without the correct edition, the necessary licenses and platform capabilities for Einstein are not provisioned.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • An eligible Salesforce edition

    Why this is correct

    Only certain editions support Einstein.

  • Custom objects must be created

    Why it's wrong here

    Standard objects are used; custom objects are optional.

  • User permissions to view predictions

    Why this is correct

    Users need proper permissions to see scores.

  • Activation of Einstein API in Setup

    Why it's wrong here

    No separate API activation needed.

  • A minimum threshold of relevant data

    Why this is correct

    Einstein models need data to train.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.