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Ethical Considerations of AImediumMultiple SelectObjective-mapped

AI Associate Ethical Considerations of AI Practice Question

An AI system is used to detect fraud in financial transactions. Which THREE steps should be taken to address ethical concerns?

⚠ Common exam trap

Salesforce often tests the misconception that ethical AI is solely about improving model performance or user experience, when in fact it requires balancing accuracy, fairness, and human oversight—candidates may incorrectly choose options that sound beneficial (like lowering thresholds) without considering the ethical trade-offs.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Implement a human-in-the-loop for high-stakes decisions

Implementing a human-in-the-loop ensures that high-stakes decisions, such as blocking a legitimate transaction or allowing a potentially fraudulent one, are reviewed by a human before final action. This addresses ethical concerns by preventing fully automated decisions that could cause financial harm or violate user trust, and it aligns with principles of accountability and fairness in AI governance.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Lower the fraud detection threshold to catch more cases

    Why it's wrong here

    Lowering thresholds increases false positives and potential harm.

  • Automatically accept all flagged transactions to improve user experience

    Why it's wrong here

    Ignoring fraud defeats the purpose.

  • Implement a human-in-the-loop for high-stakes decisions

    Why this is correct

    Human oversight ensures accountability.

  • Ensure the model provides explanations for its decisions

    Why this is correct

    Explainability fosters trust and allows verification.

  • Test the model for disparate impact across demographic groups

    Why this is correct

    Bias testing prevents discrimination.

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This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.