AI Associate Salesforce Einstein AI Features Practice Question
A sales operations manager wants to use Einstein Opportunity Scoring to improve win rates. They want to view the opportunity score and understand why a particular score is high or low. Where can they see the score and explanation in Salesforce Lightning? (Choose TWO)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
In the Opportunity list view as a column
Einstein Opportunity Scoring appears in the Opportunity record page as a score field and a component with explanation. It can also be added to list views and reports. The score field is automatically added to the Opportunity object.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
In Salesforce Mobile App under 'Today'
Why it's wrong here
The 'Today' view does not display opportunity scores.
- ✗
In the Activity Timeline
Why it's wrong here
Activity Timeline shows activities, not scores.
- ✓
In the Opportunity list view as a column
Why this is correct
The score field can be added to list views for quick comparison.
- ✓
In the Opportunity record's Einstein score component
Why this is correct
The score and explanation are displayed in a dedicated component on the record page.
- ✗
In the Einstein Discovery dashboard
Why it's wrong here
Discovery dashboards are separate; scores appear directly on opportunities.
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