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AI Associate AI Fundamentals Practice Question

A sales director wants to use AI to prioritize leads that are most likely to convert. The company has historical data on leads that includes whether they converted (yes/no) and various attributes. Which machine learning type should be used?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Supervised learning (classification)

Lead scoring is a binary classification problem (convert or not) using historical labeled data, which is supervised learning.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Generative AI

    Why it's wrong here

    Generative AI creates new data, not predicts binary outcomes.

  • Reinforcement learning

    Why it's wrong here

    Reinforcement learning learns from sequential actions and rewards; not suitable for static lead data.

  • Unsupervised learning (clustering)

    Why it's wrong here

    Clustering groups leads without using conversion labels; cannot directly predict conversion.

  • Supervised learning (classification)

    Why this is correct

    Correct: supervised classification uses labeled conversion outcomes to predict new leads.

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This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.