AI Associate Ethical AI and Data Privacy Practice Question
A company is developing an AI system that makes loan approval decisions. Under GDPR, customers have the right to request an explanation of how the decision was made. Which Salesforce feature provides this explanation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Einstein Discovery prediction explanations
Einstein Discovery provides prediction explanations with score factors, which can be used to explain automated decisions. This aligns with the right to explanation under GDPR.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Einstein Bots
Why it's wrong here
Bots are not designed to explain decisions.
- ✓
Einstein Discovery prediction explanations
Why this is correct
Prediction explanations detail the key factors influencing each decision, meeting the right to explanation.
- ✗
Einstein Trust Layer audit trail
Why it's wrong here
Audit trail logs actions but does not provide model explanations.
- ✗
Einstein Next Best Action
Why it's wrong here
Next Best Action offers recommendations but does not explain them.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.