PRINCE2F PRINCE2 Processes Practice Question
A Team Manager is assigned a Work Package. The Team Manager realizes that the work cannot be completed within the agreed tolerances. What should the Team Manager do?
⚠ Common exam trap
PRINCE2F often tests the escalation hierarchy by offering 'Exception Report to the Project Board' as a tempting answer — candidates forget that only the Project Manager escalates to the Board, and the Team Manager's first stop is always the Project Manager via an Issue Report.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Raise an Issue Report to the Project Manager
In PRINCE2, the Team Manager works within the Work Package tolerances agreed with the Project Manager. If the Team Manager forecasts that the work will breach those tolerances, the correct escalation path is to raise an Issue Report to the Project Manager, who then decides whether to handle it at project level or escalate further. The Team Manager does not go directly to the Project Board.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Take corrective action to bring the work back within tolerance
Why it's wrong here
Corrective action is only valid while the deviation remains within the Work Package's own tolerances; once the Team Manager forecasts a breach, the work must be escalated rather than adjusted. It is tempting because corrective action is the normal response to minor slippage inside tolerance.
- ✗
Continue working and report the issue in the next Checkpoint Report
Why it's wrong here
Waiting for the next Checkpoint Report delays escalation beyond the point where the forecast breach is known, breaching the tolerance-reporting duty. It is tempting because Checkpoint Reports are the routine progress channel, and they would be adequate for issues still contained within tolerance.
- ✗
Raise an Exception Report to the Project Board
Why it's wrong here
The Team Manager reports deviations to the Project Manager, who escalates to the Project Board; the Team Manager has no direct line to the Board. It is tempting because an Exception Report is the correct escalation for forecast tolerance breaches, but it is raised by the Project Manager, not the Team Manager.
- ✓
Raise an Issue Report to the Project Manager
Why this is correct
Tolerances sit with the Project Manager, so the Team Manager cannot unilaterally exceed them. Raising an Issue Report escalates the forecast breach, letting the Project Manager decide on corrective action, a new Work Package or stage-level replanning, satisfying the constraint that stage tolerances remain the Project Manager's authority.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.