ITIL4F ITIL Management Practices Practice Question
Which ITIL 4 practice is responsible for managing the lifecycle of IT assets from acquisition to disposal?
⚠ Common exam trap
ITIL4F often tests the distinction between IT Asset Management and Service Configuration Management, as both deal with assets but ITAM focuses on the financial and lifecycle aspects while Service Configuration Management focuses on relationships and service delivery.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
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IT Asset Management
IT Asset Management (ITAM) is the ITIL 4 practice that governs the entire lifecycle of IT assets, including acquisition, deployment, maintenance, and disposal. It ensures that assets are tracked, accounted for, and managed to maximize value and minimize risk. The other practices focus on different areas: Supplier Management handles vendor relationships, Change Enablement controls changes, and Service Configuration Management manages configuration items and their relationships.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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IT Asset Management
Why this is correct
IT Asset Management governs the full lifecycle of IT assets, covering acquisition, deployment, maintenance, and disposal. This directly satisfies the stem's requirement for cradle-to-grave accountability, tracking financial, contractual, and inventory data across each asset's life. No other ITIL 4 practice owns end-to-end asset lifecycle responsibility.
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Supplier Management
Why it's wrong here
Supplier Management governs relationships and performance of third parties supplying services, not the acquisition-to-disposal lifecycle of assets. It is tempting because suppliers are involved in procurement, but IT Asset Management owns that lifecycle, covering acquisition, operation, and disposal of assets.
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Change Enablement
Why it's wrong here
Change Enablement authorises and schedules changes to services and components, assessing risk and impact; it does not track assets across their lifecycle. It is tempting because changes affect assets, but IT Asset Management is the practice responsible for managing assets from acquisition through disposal.
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Service Configuration Management
Why it's wrong here
Service Configuration Management maintains accurate configuration records of configuration items and their relationships, not the commercial and lifecycle management of assets. It is tempting because CIs overlap with assets, but IT Asset Management owns acquisition-to-disposal, including financial and contractual aspects.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This ITIL4F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the ITIL4F exam.