PCNSE Troubleshoot Practice Question
A Panorama-managed firewall is not sending logs to Panorama. The firewall is operational and policies are being pushed successfully. Which of the following is the most likely cause?
⚠ Common exam trap
Test-takers frequently assume log forwarding is automatic once Panorama is configured, overlooking the requirement to attach a Log Forwarding profile to each security rule that should generate forwarded logs.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The security policy rules do not have a Log Forwarding profile applied.
The firewall is operational and policies are being pushed successfully, indicating that Panorama management connectivity is intact. Logs are generated only when a security policy rule matches traffic, and by default, logs are not sent to Panorama unless a Log Forwarding profile is explicitly applied to the rule. Without this profile, the firewall does not forward logs to the Panorama collector, even though the rule is enforced.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The security policy rules do not have a Log Forwarding profile applied.
Why this is correct
Without a Log Forwarding profile, logs are not sent to Panorama; they remain local.
- ✗
The Panorama collector group is not configured correctly.
Why it's wrong here
Collector groups are used to aggregate logs from multiple firewalls; the issue is more fundamental.
- ✗
The firewall's management interface is not reachable from Panorama.
Why it's wrong here
If management interface were unreachable, configuration pushes would fail, but they are succeeding.
- ✗
The log buffer on the firewall is full.
Why it's wrong here
A full log buffer would cause new logs to be dropped, but old logs should still be forwarded periodically.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PCNSE practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCNSE exam.