- A
Block an IP address on a firewall
Playbooks can trigger firewall blocking via connectors.
- B
Install anti-malware software on a device
Why wrong: Playbooks do not have direct capability to install software.
- C
Reset a user's password
Playbooks can reset passwords using Entra ID connectors.
- D
Create an incident in ServiceNow
Playbooks can create tickets in external systems.
- E
Modify a network security group rule
Why wrong: Playbooks can trigger automation to modify NSG rules, but not directly.
Question 49 of 1,411
SC-900 Practice Question: Describe the capabilities of Microsoft security solutions
This SC-900 practice question tests your understanding of describe the capabilities of microsoft security solutions. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE actions can Microsoft Sentinel perform as part of automated incident response using playbooks?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Block an IP address on a firewall
Microsoft Sentinel playbooks, built on Azure Logic Apps, can automate responses to security incidents. Blocking an IP address on a firewall is a common automated action because Logic Apps connectors exist for many firewall vendors (e.g., Palo Alto, Fortinet), allowing Sentinel to trigger a block action directly from a playbook. Resetting a user's password is possible using connectors like Azure AD, enabling automated password resets as part of incident response. Creating an incident in ServiceNow is supported via the ServiceNow connector, allowing integration with IT service management (ITSM) systems. These three actions leverage available Logic Apps connectors, while installing software or modifying NSG rules are not standard actions supported by Sentinel playbooks.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Block an IP address on a firewall
Why this is correct
Playbooks can trigger firewall blocking via connectors.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Install anti-malware software on a device
Why it's wrong here
Playbooks do not have direct capability to install software.
- ✓
Reset a user's password
Why this is correct
Playbooks can reset passwords using Entra ID connectors.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Create an incident in ServiceNow
Why this is correct
Playbooks can create tickets in external systems.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Modify a network security group rule
Why it's wrong here
Playbooks can trigger automation to modify NSG rules, but not directly.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may assume Sentinel can directly modify Azure NSG rules or install software on devices, but Sentinel playbooks rely on external connectors and APIs, and actions like installing software are not supported by any standard connector.
Detailed technical explanation
How to think about this question
Sentinel playbooks use Azure Logic Apps as the underlying automation engine, which provides hundreds of connectors (e.g., ServiceNow, Azure AD, firewall APIs). When a playbook is triggered by an analytics rule, it can execute actions like resetting a user's password via the Azure AD connector (using the 'Reset password' API call) or creating a ServiceNow incident via its REST API connector. The key is that these actions depend on the availability of a connector and appropriate permissions, not on Sentinel itself executing the action natively.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A healthcare organisation deploys an application with a public-facing web tier and a private database tier. The database subnet has no public IP and only accepts connections from the web tier's security group. Questions like this test whether you can design cloud network isolation using VNets/VPCs, subnets, and security group rules.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this SC-900 question test?
Describe the capabilities of Microsoft security solutions — This question tests Describe the capabilities of Microsoft security solutions — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Block an IP address on a firewall — Microsoft Sentinel playbooks, built on Azure Logic Apps, can automate responses to security incidents. Blocking an IP address on a firewall is a common automated action because Logic Apps connectors exist for many firewall vendors (e.g., Palo Alto, Fortinet), allowing Sentinel to trigger a block action directly from a playbook. Resetting a user's password is possible using connectors like Azure AD, enabling automated password resets as part of incident response. Creating an incident in ServiceNow is supported via the ServiceNow connector, allowing integration with IT service management (ITSM) systems. These three actions leverage available Logic Apps connectors, while installing software or modifying NSG rules are not standard actions supported by Sentinel playbooks.
What should I do if I get this SC-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jul 4, 2026
This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.
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