The answer is Communication Compliance. This Microsoft Purview solution is the correct choice because it is purpose-built to detect policy violations in Teams messages by automatically scanning chat and channel conversations for both keywords related to confidential information and sensitive data patterns like credit card numbers. When a violation is found, Communication Compliance can trigger notifications to the user and their manager, and optionally escalate the issue to a designated reviewer for remediation, exactly matching the organization’s requirements. On the SC-900 exam, this question tests your ability to distinguish between Purview solutions: Communication Compliance handles internal policy violations in communications, while Data Loss Prevention (DLP) focuses on preventing data exfiltration, and Insider Risk Management deals with broader behavioral anomalies. A common trap is confusing Communication Compliance with DLP, but remember that Communication Compliance is about detecting and remediating policy breaches in messages, not just blocking data movement. A helpful memory tip is to think of "Compliance" as the "watchdog" for what people say, while "DLP" is the "gatekeeper" for where data goes.
SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions
This SC-900 practice question tests your understanding of describe the capabilities of microsoft compliance solutions. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An organization needs to detect and address potential policy violations in Microsoft Teams chat messages and channel conversations. They want to configure a policy that automatically scans for keywords related to confidential information and for sensitive data patterns like credit card numbers. When a violation is found, the policy should notify the user and their manager, and optionally escalate to a designated reviewer. Which Microsoft Purview solution should they configure?
Correct. Communication Compliance is designed to detect and remediate policy violations in communications, including Teams messages, with automated alerts and review workflows.
B
Data Lifecycle Management
Why wrong: Incorrect. Data Lifecycle Management controls the retention and deletion of data, not the detection of policy violations in communications.
C
eDiscovery
Why wrong: Incorrect. eDiscovery is used for legal and investigative holds, searches, and exports, not for ongoing policy violation detection.
D
Audit
Why wrong: Incorrect. Audit logs user and admin activities but does not automatically scan content for policy violations or trigger notifications.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Communication Compliance
Communication Compliance is the correct solution because it is specifically designed to detect policy violations in Microsoft Teams messages and other communication channels by scanning for keywords and sensitive data patterns (e.g., credit card numbers). It can automatically notify the user and their manager, and optionally escalate violations to a designated reviewer for remediation, directly matching the organization's requirements.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Communication Compliance
Why this is correct
Correct. Communication Compliance is designed to detect and remediate policy violations in communications, including Teams messages, with automated alerts and review workflows.
Related concept
Read the scenario before looking for a memorised answer.
✗
Data Lifecycle Management
Why it's wrong here
Incorrect. Data Lifecycle Management controls the retention and deletion of data, not the detection of policy violations in communications.
✗
eDiscovery
Why it's wrong here
Incorrect. eDiscovery is used for legal and investigative holds, searches, and exports, not for ongoing policy violation detection.
✗
Audit
Why it's wrong here
Incorrect. Audit logs user and admin activities but does not automatically scan content for policy violations or trigger notifications.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse Communication Compliance with Data Loss Prevention (DLP) or eDiscovery, but DLP focuses on preventing data leaks (e.g., blocking sharing) rather than detecting and escalating policy violations with user/manager notifications, while eDiscovery is reactive and not designed for automated detection and notification workflows.
Detailed technical explanation
How to think about this question
Communication Compliance uses built-in classifiers and trainable classifiers to detect sensitive information types (e.g., credit card numbers via regex patterns defined in DLP) and custom keyword lists. When a violation is detected, it triggers an alert that can be configured to send email notifications to the user and their manager via the 'Notify the user' and 'Notify the manager' actions, and optionally escalate to a reviewer using the 'Escalate for review' action. This solution integrates with Microsoft Teams, Exchange Online, and Yammer, and leverages the same sensitive information types used in Microsoft Purview Data Loss Prevention (DLP) policies.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this SC-900 question in full detail.
Describe the capabilities of Microsoft compliance solutions — This question tests Describe the capabilities of Microsoft compliance solutions — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Communication Compliance — Communication Compliance is the correct solution because it is specifically designed to detect policy violations in Microsoft Teams messages and other communication channels by scanning for keywords and sensitive data patterns (e.g., credit card numbers). It can automatically notify the user and their manager, and optionally escalate violations to a designated reviewer for remediation, directly matching the organization's requirements.
What should I do if I get this SC-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.