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PL-900 Practice Question: Analyze customer feedback from surveys stored in…
A company wants to analyze customer feedback from surveys stored in Excel and create interactive reports. Which combination of Power Platform components is best?
⚠ Common exam trap
Watch out — candidates often confuse Power Apps (for building apps) with Power BI (for analytics), or assume Power Automate alone can generate reports, when in fact Power BI is the only component designed for interactive data visualization and reporting.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power BI and Power Automate
Power BI is the primary tool for creating interactive reports and dashboards from data sources like Excel, while Power Automate can be used to automate the ingestion or refresh of survey data from Excel into Power BI, enabling scheduled updates. Together, they directly address the requirement to analyze feedback and build interactive reports without needing custom app development.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Power Virtual Agents and Power BI
Why it's wrong here
Virtual Agents is for chatbots.
- ✗
Power Apps and Power BI
Why it's wrong here
Power Apps is not needed for reporting.
- ✓
Power BI and Power Automate
Why this is correct
Power BI for reports, Power Automate for automation (e.g., refresh).
- ✗
Power Apps and Power Automate
Why it's wrong here
Power Apps is for apps, not reports.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.