MS-900 Describe Microsoft 365 apps and services Practice Question
Which TWO Microsoft 365 services can be used to create and manage custom business processes without writing code?
⚠ Common exam trap
A common mix-up: candidates confuse Microsoft Flow as a separate service when it is simply the former name of Power Automate, leading them to select both B and C as correct answers, but only Power Automate (B) is the current and valid service.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Power Automate
Microsoft Power Automate is a low-code automation platform that enables users to create custom workflows and business processes by connecting various applications and services through pre-built connectors. It allows the design of automated processes without writing code, using a visual designer to define triggers, conditions, and actions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
SharePoint Designer
Why it's wrong here
SharePoint Designer is a deprecated client application originally used to create declarative workflows for SharePoint 2010 and 2013. It is not part of the current Microsoft 365 service lineup, and Microsoft has moved workflow automation to Power Automate. Therefore, it cannot be a correct choice for a service currently available to create business processes.
- ✓
Microsoft Power Automate
Why this is correct
Microsoft Power Automate is a low-code, cloud-based workflow automation service that lets you create automated processes called flows. With triggers and actions, you can connect to multiple services and data sources, making it a primary tool for business process automation in Microsoft 365. It supports both simple repetitive tasks and complex, multi-step business workflows.
- ✗
Microsoft Flow
Why it's wrong here
Microsoft Flow was the original name for what is now Microsoft Power Automate, rebranded in November 2019. Since it is not a separate service and the current name is Power Automate, choosing Microsoft Flow is anachronistic and incorrect for a current service name. Using the old name does not reference a distinct service.
- ✗
Microsoft Lists
Why it's wrong here
Microsoft Lists is a data-tracking application for organizing information as structured lists, with features like custom views, formatting, and simple approval workflows. It does not provide the event-driven automation or business logic found in Power Automate, so it cannot be used to create comprehensive business processes. It is more accurately a lightweight data store, not a process builder.
- ✓
Microsoft Power Apps
Why this is correct
Microsoft Power Apps is a low-code development platform that allows you to build custom business applications that run on mobile or web. With canvas and model-driven apps, you can create interactive user experiences backed by Microsoft Dataverse or other data sources. It enables the creation of end-to-end business processes and is a legitimate Microsoft 365 service for process creation alongside Power Automate.
Go deeper
Related to this question
Learn chapter
Power Apps: Low-Code Application Development
Key term
Power Automate
Power Automate is a cloud-based service from Microsoft that lets you create automated workflows between apps and services without writing code.
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.