Describe Microsoft 365 apps and services →mediumMultiple Select

MS-900 Describe Microsoft 365 apps and services Practice Question

Which THREE of the following are benefits of using Microsoft Viva?

⚠ Common exam trap

Many exam-takers confuse Microsoft Viva's employee experience modules (Connections, Insights, Learning) with security or backup features that belong to other Microsoft 365 services like Defender or OneDrive.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Connects employees with company news and resources.

Microsoft Viva Connections provides a personalized dashboard that aggregates company news, resources, and communications from SharePoint, Yammer, and Stream, enabling employees to stay informed and engaged directly within Microsoft Teams. This integration reduces information silos and ensures timely access to relevant organizational content.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Detects and blocks phishing attacks.
Why it's wrong here
Phishing detection and blocking is a security function performed by Microsoft Defender for Office 365 and Exchange Online Protection through SafeLinks, SafeAttachments, and anti-spam filtering. Viva, however, is an employee experience platform focused on communication, insights, learning, and culture—not threat defense. Thus, this capability does not qualify as a Viva benefit, even though it is included in many Microsoft 365 enterprise subscriptions.
✓
Connects employees with company news and resources.
Why this is correct
Viva Connections delivers a tailored digital dashboard and feed inside Teams and SharePoint where employees see company news, policies, tasks, and useful resources from HR and leadership. It centralizes the employee experience with cards for announcements, events, and quick actions, so this is a genuine Viva benefit. This function is distinct from Viva Insights and Viva Learning, which focus on wellbeing and skill development respectively.
✓
Improves employee engagement and well-being.
Why this is correct
Viva Insights analyzes aggregated collaboration signals such as meeting, email, and after-hours activity to produce personal wellbeing suggestions like booking focus time, taking breaks, and protecting quiet hours. Managers also get team-level engagement and burnout risk insights while maintaining privacy. By emphasizing wellbeing and work-life balance, this module directly improves employee engagement.
✓
Provides personalized learning and skill development.
Why this is correct
Viva Learning aggregates content from LinkedIn Learning, Microsoft Learn, and an organization's own custom courses into a single learning hub in Teams. It recommends personalized training based on job role, skills, and career interests, and integrates with learning management systems for progress tracking. This makes development opportunities continuously available without leaving the flow of work.
✗
Backs up user data automatically.
Why it's wrong here
Automatic backup of user data is a data protection and governance capability, provided by Microsoft 365 Backup, SharePoint/OneDrive version history, retention policies, or third-party backup services—not by Viva. Viva modules neither create nor manage backup copies; they focus on engagement, communication, and wellbeing. Consequently, this option describes a different Microsoft 365 workload and should not be chosen as a Viva benefit.

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MS-900 Describe Microsoft 365 apps and services Practice Question

Why each option matters

Option-by-option breakdown

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