MS-900 Describe Microsoft 365 apps and services Practice Question
A manager wants to set up a daily automated reminder email to employees who have not completed a mandatory training video in Microsoft Stream. The reminder should stop once the training is marked complete. Which Microsoft 365 tool should the manager use?
⚠ Common exam trap
Many exam-takers confuse Viva Learning (a learning portal) with an automation tool, assuming it can send reminders, but Viva Learning lacks workflow triggers and actions for automated email scheduling.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Automate
Power Automate is the correct tool because it can create an automated workflow that queries Microsoft Stream (or a connected system like SharePoint or a custom list) for employees who have not completed the training, sends a daily reminder email, and stops when the training status changes to 'complete'. This leverages triggers like 'Recurrence' and conditions based on data from Stream or a related data source.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power Automate
Why this is correct
Power Automate is the correct solution because it uses a recurrence trigger to start a cloud flow daily. That flow can query training completion status via Microsoft Graph or a SharePoint list, apply a conditional branch to filter only employees who haven't completed, and then send personalized reminder emails through Outlook. Crucially, you can add a 'terminate' or condition-based logic to stop the flow after all employees finish, and schedule maintenance is built into the platform's licensing.
- ✗
Microsoft Forms
Why it's wrong here
Microsoft Forms cannot perform this task because it is inherently a passive data-collection tool, not a workflow engine. While it has basic email notifications for new responses, it lacks the ability to schedule a daily trigger, query external data sources like training completion lists, or apply multi-step conditional logic to send only to specific recipients. Forms responses are stored in an Excel sheet, but you would still need another service like Power Automate to read that data and act on it, so Forms alone is insufficient.
- ✗
SharePoint Designer
Why it's wrong here
SharePoint Designer is a legacy client that was designed for on-premises SharePoint 2010/2013 workflows, and Microsoft has deprecated it for SharePoint Online. It cannot natively connect to Microsoft 365 cloud services such as Viva Learning or Teams to check training status, and its workflow actions are limited to SharePoint list operations rather than looping through users and sending emails conditionally. Even if it could be installed, it does not support the modern authentication and Graph API calls required for this automated daily reminder scenario.
- ✗
Viva Learning
Why it's wrong here
Viva Learning is a central portal for discovering and consuming learning content, not a workflow automation engine. It lets learners access assigned courses and track their own completion, but it does not provide a designer to schedule recurring jobs, query user completion data across your tenancy, or emit reminder emails based on that data. While Viva Learning may show a course completion status, the actual automated reminder must be built with a separate service that can orchestrate the logic and messaging.
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Benefits of Microsoft Cloud
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
Power Automate
Power Automate is a cloud-based service from Microsoft that lets you create automated workflows between apps and services without writing code.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.