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A manager wants to quickly create a survey to collect employee feedback on a new policy. The survey must automatically store responses in an Excel spreadsheet and trigger an email notification when a response is submitted. Which Microsoft 365 service should the manager use?

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A manager wants to quickly create a survey to collect employee feedback on a new policy. The survey must automatically store responses in an Excel spreadsheet and trigger an email notification when a response is submitted. Which Microsoft 365 service should the manager use?

Full question →

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Microsoft Forms

Forms allows creation of surveys, automatically stores responses in Excel, and can be used with Power Automate to send email alerts.

B

Distractor review

Microsoft Lists

Lists is for tracking and organizing data in a list format; it is not designed for surveys with automatic Excel integration.

C

Distractor review

Microsoft Power Apps

Power Apps is for building custom applications, requiring more development effort than simply creating a survey.

D

Distractor review

Microsoft SharePoint

SharePoint can be used with custom lists or web parts to collect feedback, but it is more complex than Forms for quick surveys and lacks native Excel integration.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related MS-900 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

MS-900 fundamentals practice questions

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MS-900 scenario practice questions

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MS-900 troubleshooting practice questions

Practise MS-900 questions linked to MS-900 troubleshooting.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

During requirements gathering, an IT manager says the organization must let users provision resources from a portal without provider interaction. Cloud concept or benefit best matches this requirement?

Question 2

A compliance-aware administrator is selecting the right Microsoft 365 capability to use Microsoft 365 and another public cloud provider for different workloads. Cloud concept or benefit best matches this requirement?

Question 3

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage leads, opportunities, customer accounts, and sales processes. Microsoft 365 app or service is the best fit?

Question 4

A project manager needs to create a detailed project schedule with a Gantt chart view, task dependencies, critical path analysis, and milestones. The schedule must be shared with team members who can update their tasks, and the manager wants to track progress against a baseline. Which Microsoft 365 app is specifically designed for this type of project management?

Question 5

A project manager wants to schedule a meeting with team members to discuss project progress. They need to find a time that works for everyone based on their calendars. Which Microsoft 365 app should they use?

Question 6

A project manager wants to create a visual dashboard that tracks project tasks, deadlines, and progress. The dashboard should pull data from a Microsoft List and update in real time. Which Microsoft 365 app is best suited for building this interactive dashboard?

FAQ

Questions learners often ask

What does this MS-900 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Microsoft Forms — Microsoft Forms is a simple survey and quiz tool that integrates seamlessly with Excel Online (responses are automatically saved in an Excel workbook) and can be combined with Power Automate to send notifications. SharePoint lists can also collect feedback but require more setup, Power Apps is for custom app creation, and Microsoft Lists is for tracking information, not surveys.

What should I do if I get this MS-900 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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