Apps Included in Microsoft 365 Business Basic — Cloud-Only Services
Which TWO Microsoft 365 apps are included in Microsoft 365 Business Basic?
⚠ Common exam trap
Test-takers frequently assume all Microsoft 365 plans include desktop Office apps, but Business Basic explicitly excludes them, offering only web and mobile versions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Teams
Microsoft Teams is included in Microsoft 365 Business Basic as a core app for chat, meetings, and collaboration. Exchange Online is also included, providing hosted email, calendars, and contacts with a 50 GB mailbox per user. Both are cloud-only services in this plan, with no desktop Office apps.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Teams
Why this is correct
Microsoft Teams is a core application in Microsoft 365 Business Basic, providing a shared workspace for persistent chat, voice and video meetings, file collaboration, and integration with other Microsoft 365 services like SharePoint and OneDrive. It allows teams to communicate and collaborate in real time across devices, making it essential for small and medium businesses using the subscription.
- ✓
Exchange Online
Why this is correct
Exchange Online is the cloud-hosted messaging platform included in Microsoft 365 Business Basic, delivering business-grade email via a user's own domain, along with shared calendars, contacts, and tasks through a 50 GB mailbox. It provides anti-malware and anti-spam filtering, eDiscovery capabilities, and in-place archiving, ensuring reliable and compliant email communication without requiring an on-premises server.
- ✗
Microsoft Power BI Pro
Why it's wrong here
Microsoft Power BI Pro is not part of Microsoft 365 Business Basic; it is a standalone business analytics service that requires a separate Power BI Pro license or a Microsoft 365 plan that explicitly includes it, such as Power BI Premium per user. Although it integrates with Microsoft 365 data sources, the subscription cost is additional and is not bundled with the core Business Basic productivity suite.
- ✗
Microsoft Project Online Plan 3
Why it's wrong here
Microsoft Project Online Plan 3 is a dedicated project and portfolio management solution that is sold as a separate subscription, not included in Microsoft 365 Business Basic. It requires its own license and contains advanced features such as Gantt charts, resource management, and timesheets, while Business Basic users would need to purchase this add-on independently to access those capabilities.
- ✗
Microsoft Word (desktop app)
Why it's wrong here
The desktop version of Microsoft Word is not included in Microsoft 365 Business Basic; this plan provides only the web-based and mobile editions of Office applications, which offer core editing features but lack advanced offline functionality found in the full desktop client. To install Microsoft Word on a PC or Mac, users must subscribe to Microsoft 365 Business Standard or a similar plan that includes the Office desktop applications.
Go deeper
Related to this question
Learn chapter
Microsoft Teams Governance and Policy Management
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
User
A user is any person, system, or device that interacts with an IT service, resource, or identity system, typically authenticated through credentials and authorized to perform specific actions.
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Same concept, more angles
1 more way this is tested on MS-900
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Variation 1. Which TWO Microsoft 365 apps are included in the Microsoft 365 Business Basic subscription?
easy- ✓ A.Microsoft Teams
- ✓ B.Microsoft Outlook (web)
- C.Microsoft Power BI Pro
- D.Microsoft Word (desktop app)
- E.Microsoft Purview Compliance Portal
Why A: Microsoft 365 Business Basic is a cloud-only subscription that includes web and mobile versions of Office apps, not desktop installations. Microsoft Teams is included as the core collaboration hub for chat, meetings, and file sharing. Microsoft Outlook (web) is also included, providing email, calendar, and contacts via a browser interface.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.