MS-900 Describe Microsoft 365 apps and services Practice Question
During requirements gathering, an IT manager says the organization must create an approval workflow between SharePoint and Teams without writing code. Microsoft 365 app or service is the best fit?
⚠ Common exam trap
Candidates often confuse Microsoft Planner's task assignment features with workflow automation, but Planner lacks the cross-service orchestration and approval action types that Power Automate provides.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Automate
Power Automate is the correct choice because it provides a low-code/no-code platform for creating automated workflows that integrate SharePoint and Teams. It allows you to trigger actions based on events in SharePoint (e.g., a new item added to a list) and then perform subsequent actions in Teams (e.g., posting an approval request in a channel). This directly meets the requirement to build an approval workflow without writing code.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power Automate
Why this is correct
Power Automate is a low-code/no-code automation platform included with Microsoft 365, designed to create cloud flows that connect apps and services via hundreds of connectors. It uses triggers and actions to orchestrate tasks like document approvals, email notifications, and data synchronization, directly fulfilling a requirement to automate a business process. For an IT manager specifying a collaboration or workflow need, this is the precise service.
- ✗
Microsoft Purview Audit
Why it's wrong here
Microsoft Purview Audit is a compliance and visibility solution that records user and admin activities from workloads such as Exchange Online, SharePoint, and Entra ID, and it provides a searchable audit log. It does not execute processes or take automated actions; it only captures events for after-the-fact investigation and reporting. Because the requirement is to build or run a workflow, Audit cannot satisfy it — it can only confirm that something happened after it did.
- ✗
Microsoft Forms
Why it's wrong here
Microsoft Forms is a data-gathering tool for creating surveys, quizzes, and feedback forms with features like branching and real-time response summaries. It can collect responses and export them to Excel, but it has no built-in workflow engine to perform multi-step automation or orchestrate actions across Microsoft 365 services. Although a form submission might trigger a Power Automate flow, Forms itself is only a collection mechanism, not an automation solution.
- ✗
Microsoft Planner
Why it's wrong here
Microsoft Planner is a lightweight task management application that provides boards, buckets, checklists, and assignments for team project work. It tracks due dates and task progress, but it does not include any workflow execution engine or the ability to automate cross-service business processes. Thus, it fails to deliver the requested collaboration workflow, as it is oriented toward individual and team task tracking rather than process automation.
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Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
Power Automate
Power Automate is a cloud-based service from Microsoft that lets you create automated workflows between apps and services without writing code.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.