Drag steps to the numbered slots on the right, or tap a step then tap a slot.
MS-900 Describe cloud concepts Practice Question
Drag and drop the steps to create a new user account in Microsoft 365 admin center into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Sign in to Microsoft 365 admin center, then navigate to Users > Active users, then click Add a user, then enter user details, then assign licenses and roles, then review and finish.
Creating a user in M365 admin center requires signing in, navigating to active users, adding a user, entering details, and assigning licenses/roles.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Sign in to Microsoft 365 admin center, then navigate to Users > Active users, then click Add a user, then enter user details, then assign licenses and roles, then review and finish.
Why this is correct
This is the only valid order because you must first establish an authenticated session to the Microsoft 365 admin center, which then allows you to open the Users > Active users blade. On that page, the 'Add a user' button launches the creation wizard, where you enter the user's core details (name, username, password), assign licenses and directory roles, and finally review the configuration before the account is provisioned. Each step depends on the previous one, so this sequence perfectly matches the admin center's actual workflow.
- ✗
Navigate to Users > Active users, then sign in to Microsoft 365 admin center, then click Add a user, then enter user details, then assign licenses and roles, then review and finish.
Why it's wrong here
Attempting to navigate to Users > Active users before signing in is logically impossible, because the Microsoft 365 admin center enforces authentication as a gate for all administrative pages; without a valid session, the browser is redirected to the sign-in page and the Active users page is never rendered. Once you have signed in, the remaining sequence works correctly, but the first two steps are reversed, making this order invalid.
- ✗
Click Add a user, then sign in to Microsoft 365 admin center, then navigate to Users > Active users, then enter user details, then assign licenses and roles, then review and finish.
Why it's wrong here
Clicking 'Add a user' at the very start fails because that button is not available until you have signed in and loaded the Active users page; the Microsoft 365 admin center does not expose user-creation actions globally, only within the user management blade. Moreover, authentication must precede any admin action, so attempting to click the button first is impossible and the 'Add a user' wizard would not open without a prior session and navigation.
- ✗
Enter user details, then assign licenses and roles, then sign in to Microsoft 365 admin center, then navigate to Users > Active users, then click Add a user, then review and finish.
Why it's wrong here
This order reverses the entire creation process, as entering user details and assigning licenses and roles requires the 'Add a user' wizard to be open, which itself depends on prior authentication and navigation to Active users. Without signing in first, the admin center is inaccessible, and even after signing in, you cannot enter details or assign licenses before clicking 'Add a user' because the wizard fields do not exist yet. The final review step is also misplaced because there is nothing to review until the earlier wizard steps have been completed in sequence.
Go deeper
Related to this question
Learn chapter
Benefits of Microsoft Cloud
Key term
User
A user is any person, system, or device that interacts with an IT service, resource, or identity system, typically authenticated through credentials and authorized to perform specific actions.
Key term
Microsoft 365 admin center
The Microsoft 365 admin center is a web-based portal where IT administrators manage users, subscriptions, security, and settings for an organization's Microsoft 365 services.
About these practice questions
Courseiva writes every MS-900 question from scratch — 217 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.