MS-900 Describe Microsoft 365 apps and services Practice Question
A marketing team wants to create a visual task board to track campaign activities, assign owners, and set deadlines. They do not need subtasks or dependencies. Which Microsoft 365 app is most suitable?
⚠ Common exam trap
A common mix-up: candidates confuse Microsoft Planner with Microsoft To Do or Microsoft Lists, assuming any task-related app can handle team boards, but only Planner provides the specific visual Kanban board with team assignment and deadline tracking without dependencies.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Planner
Microsoft Planner is the most suitable app because it provides a visual Kanban-style task board specifically designed for team collaboration, allowing users to create tasks, assign owners, set deadlines, and track progress without requiring subtasks or dependencies. It integrates seamlessly with Microsoft Teams and other Microsoft 365 services, making it ideal for lightweight project management like campaign tracking.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Planner
Why this is correct
Microsoft Planner is the correct choice because it provides a purpose-built Kanban-style board with customizable buckets for stages (e.g., To Do, Doing, Done), cards for each task, and built-in fields for assignments, due dates, and progress tracking. This visual board view is immediately available without configuration, and Planner integrates natively with Microsoft Teams channels so the entire marketing team can collaborate in real time. Planner is included with most Microsoft 365 enterprise and business plans, making it a low-friction, cost-effective solution for a team needing a lightweight visual task board.
- ✗
Microsoft Project
Why it's wrong here
Microsoft Project is a robust enterprise project management application designed for complex initiatives that require Gantt charts, dependencies, resource leveling, and critical path analysis. While it can technically display tasks, it offers far more complexity than a marketing team needs for a simple visual task board, and its learning curve is steep. Additionally, Project requires a separate subscription (Project Plan 1 or 3) beyond standard Microsoft 365 plans, making it unnecessarily expensive and operationally heavy for basic task tracking.
- ✗
Microsoft To Do
Why it's wrong here
Microsoft To Do is fundamentally a personal productivity tool—it is centered on individual task lists, My Day, and flagged Outlook emails, with no concept of a shared board or team-wide buckets. While users can assign tasks to themselves, To Do does not support multiple people viewing and editing the same task list simultaneously in a collaborative board format. This lack of team-level sharing and permission management makes it unsuitable for a marketing team that needs a single, shared visual task board.
- ✗
Microsoft Lists
Why it's wrong here
Microsoft Lists allows you to build a task tracker with custom columns and views, and you can even create a Kanban-style board manually using a gallery or board view. However, unlike Planner, Lists does not provide an out-of-the-box board experience with ready-made buckets and task cards; you must design the structure yourself. More importantly, Lists is a general-purpose data-tracking tool, so it lacks Planner's integrated task-specific features like automatic progress tracking, assignment grouping, and direct integration with Teams' Planner tab, making it a more clunky and less intuitive option for this use case.
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Benefits of Microsoft Cloud
Key term
Planner
Planner is a Microsoft 365 tool for teams to create, assign, track, and manage tasks visually using boards and charts.
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
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