MS-900 Practice Question: Describe security, compliance, privacy, and trust in Microsoft 365
A legal team needs to place a hold on all data belonging to a specific user who is involved in a lawsuit. The hold must preserve Exchange Online email, SharePoint sites, and Teams chat messages. Which Microsoft Purview solution should they use?
⚠ Common exam trap
Test-takers frequently confuse retention policies (which manage data lifecycle) with legal holds (which preserve data for litigation), leading them to choose Data Lifecycle Management instead of eDiscovery.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
eDiscovery (Standard)
eDiscovery (Standard) is the correct solution because it allows legal teams to place a hold on a specific user's data across Exchange Online, SharePoint, and Teams. This hold preserves all content, including email, documents, and chat messages, ensuring that data cannot be altered or deleted during litigation. eDiscovery (Standard) is designed for legal holds and integrates with Microsoft Purview to manage custodians and preserve data.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
eDiscovery (Standard)
Why this is correct
eDiscovery (Standard) in Microsoft Purview enables legal teams to create cases and apply holds to content from Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams. A hold can be scoped to a specific user or refined with a search query, preserving all matching content even if users try to edit or delete it. This case-based preservation is exactly what is needed for a legal hold, making this the correct answer.
- ✗
Data Lifecycle Management (retention policies)
Why it's wrong here
Data Lifecycle Management, specifically Microsoft 365 retention policies, is designed for automating the retention and deletion of content based on age, sensitivity, or regulatory requirements. Although these policies do preserve content during a defined retention period, they are not intended for ad-hoc, case-based legal holds against a specific user; they apply broadly to all content in a location or matching a label, not a litigation event. Thus, they manage lifecycle but cannot be used to place a hold in response to a legal matter.
- ✗
Communication Compliance
Why it's wrong here
Communication Compliance (formerly Supervision) is a Microsoft Purview solution for detecting policy violations such as offensive language, conflicts of interest, harassment, and unauthorized disclosure of confidential information in emails, Teams chats, and other communications. It uses trainable classifiers and policies to generate alerts and route items for review, but it does not preserve the full set of a user's data for legal hold purposes. Its role is monitoring for misconduct, not preservation of all content belonging to an individual, so it cannot satisfy a legal hold requirement.
- ✗
Audit log
Why it's wrong here
The Microsoft 365 audit log records events such as who accessed, modified, or deleted items in Exchange, SharePoint, and other workloads, providing a trail of activity for security and compliance investigations. However, it captures metadata about actions, not the underlying content, and it does not place any hold on a user's data to prevent its modification or deletion. Even if an audit log shows a deletion, it cannot preserve the deleted content, so it is not a mechanism for enforcing a legal hold.
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M365 Business Basic, Standard, Premium vs E3/E5
Key term
eDiscovery
eDiscovery is the process of identifying, collecting, and producing electronic information for legal cases or investigations.
Key term
Exchange Online
Exchange Online is Microsoft's cloud-based email, calendar, and contact hosting service that is part of the Microsoft 365 suite, allowing organizations to manage corporate messaging without maintaining their own mail servers.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.