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MS-900 Practice Question: Describe security, compliance, privacy, and trust in Microsoft 365

A compliance officer needs to ensure that all emails and documents in Exchange Online and SharePoint are automatically retained for five years. After five years, the data should be automatically deleted. Which Microsoft Purview solution should they configure?

⚠ Common exam trap

Candidates often confuse retention policies with DLP policies, mistakenly thinking DLP can enforce time-based retention and deletion, when DLP is solely focused on preventing data loss through content inspection and action rules.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Retention policies

Retention policies in Microsoft Purview are designed to automatically retain data for a specified period and then delete it, meeting the compliance officer's requirement for Exchange Online and SharePoint. This solution applies at the container level (e.g., mailboxes, sites) and can enforce a five-year retention followed by automatic deletion without user intervention.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Retention policies

    Why this is correct

    Retention policies in Microsoft Purview are lifecycle management rules applied to workloads such as Exchange email and SharePoint Online, enabling organizations to automatically keep content for a defined period (for example, seven years) and then trigger permanent deletion at the end of that schedule. They support adaptive and static scopes and can be complemented by retention labels for item-level control. This time-based retain-then-delete behavior directly satisfies the compliance officer's requirement.

  • Data loss prevention (DLP) policies

    Why it's wrong here

    Data loss prevention (DLP) policies are designed to inspect email and documents for sensitive information types such as credit card numbers or personal data and then apply protective actions—blocking sharing, encryption, or notifying users. They operate in real time at the moment of use or transmission, not on a calendar-based schedule, and cannot be configured to automatically purge content after an aging period. Thus DLP prevents data exfiltration but does not manage retention or disposition of records.

  • Sensitivity labels

    Why it's wrong here

    Sensitivity labels classify content using a hierarchy like Public, General, Confidential, and Highly Confidential, and can enforce protection through encryption, watermarks, and usage restrictions, but they carry no built-in retention window or deletion behavior. While you can publish sensitivity labels in Word, Excel, PowerPoint, and Outlook, they do not affect whether an email is retained after 30 days or destroyed after a hold period. For retention and deletion you use separate Purview retention labels and policies, so these labels do not satisfy a compliance-deletion requirement.

  • eDiscovery (Standard)

    Why it's wrong here

    eDiscovery (Standard) is an investigation workflow used to locate, search, preserve (via legal holds), and export content in response to litigation or regulatory requests. It can preserve data indefinitely with a hold, which is the opposite of deleting on a schedule, and any deletion occurs only manually by an administrator after the case is closed. It is event-driven and manual rather than a fully automated lifecycle policy, so it cannot be the primary mechanism for routine email retention and deletion.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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