The correct answer is to create a conditional access policy in Microsoft Entra ID requiring compliant devices. This is because Conditional Access is the enforcement engine that evaluates signals—such as device compliance status from Intune—before granting access to Microsoft 365 resources. While Intune defines what “compliant” means through compliance policies, it is the Conditional Access policy that actually blocks non-compliant devices at the authentication gate. On the MS-102 exam, this question tests your understanding of the separation of duties: Intune manages device configuration and compliance, but Entra ID Conditional Access is where you set the access rule. A common trap is to think a compliance policy alone blocks access; it does not—it only reports status. A useful memory tip is “Intune defines, Conditional Access enforces,” reminding you that the policy in Entra ID is the final gatekeeper for compliant device access.
MS-102 Deploy and manage a Microsoft 365 tenant Practice Question
This MS-102 practice question tests your understanding of deploy and manage a microsoft 365 tenant. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Windows 10 devices. You need to ensure that only compliant devices can access Microsoft 365 resources. What should you configure?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a conditional access policy in Microsoft Entra ID requiring compliant devices.
Option D is correct because Conditional Access policies in Microsoft Entra ID (formerly Azure AD) are the mechanism that enforces access controls based on signals such as device compliance. By creating a policy that requires compliant devices, you ensure that only devices meeting your compliance standards can access Microsoft 365 resources. This works in conjunction with Intune compliance policies, but the enforcement point is the Conditional Access policy.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Configure an app protection policy in Intune.
Why it's wrong here
App protection policies manage app-level data protection, not device-level access.
✗
Create a device compliance policy in Intune.
Why it's wrong here
Device compliance policy defines what compliance means, but does not block access.
✗
Configure a Windows Hello for Business policy in Intune.
Why it's wrong here
Windows Hello for Business policy manages PIN/biometric authentication, not access control.
✓
Create a conditional access policy in Microsoft Entra ID requiring compliant devices.
Why this is correct
Conditional access policies enforce access control based on device compliance.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the role of Intune compliance policies (which only define and report compliance) with Conditional Access policies (which enforce access decisions), leading them to select Option B instead of D.
Detailed technical explanation
How to think about this question
Conditional Access policies in Microsoft Entra ID evaluate signals like device compliance (reported by Intune via the Microsoft Graph API) before granting a token. The device must be registered in Entra ID and have its compliance status synced; the policy then uses the 'Require compliant device' grant control to block or allow access. In a real-world scenario, if a device falls out of compliance (e.g., missing a critical update), Intune updates the compliance status, and the next token refresh will enforce the Conditional Access policy, revoking access.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-102 question in full detail.
Deploy and manage a Microsoft 365 tenant — This question tests Deploy and manage a Microsoft 365 tenant — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a conditional access policy in Microsoft Entra ID requiring compliant devices. — Option D is correct because Conditional Access policies in Microsoft Entra ID (formerly Azure AD) are the mechanism that enforces access controls based on signals such as device compliance. By creating a policy that requires compliant devices, you ensure that only devices meeting your compliance standards can access Microsoft 365 resources. This works in conjunction with Intune compliance policies, but the enforcement point is the Conditional Access policy.
What should I do if I get this MS-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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