MS-102 Practice Question: Implement and manage Microsoft Entra identity and access
You are a Microsoft 365 administrator for Contoso Pharmaceuticals, which uses Microsoft Entra ID P2. The company has a partnership with a research firm that needs access to a specific set of SharePoint Online sites and a custom line-of-business application. The partners must authenticate by using their own Microsoft Entra ID credentials. You need to provide access while ensuring that the partners' access is reviewed every quarter and that they can request access through a self-service portal. What should you do?
⚠ Common exam trap
The trap here is assuming that B2B collaboration alone provides governance features like access reviews and self-service portals, when those require entitlement management access packages.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure Microsoft Entra B2B collaboration and create an entitlement management access package that includes the SharePoint sites and the application, with a quarterly access review and an external catalog for partner self-service requests.
The requirements are for partners to use their own credentials, to access specific resources, to have quarterly access reviews, and to request access via self-service. Entitlement management access packages with B2B collaboration meet all these needs: access packages bundle resources, support external catalogs for self-service, and allow scheduled access reviews. This is the correct solution.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Configure Microsoft Entra B2B collaboration and create an entitlement management access package that includes the SharePoint sites and the application, with a quarterly access review and an external catalog for partner self-service requests.
Why this is correct
Entitlement management access packages allow you to bundle resources and configure access reviews on a schedule. By creating an access package with the required resources and a quarterly review, and exposing it through an external catalog, partners can request access via a self-service portal. B2B collaboration lets them use their own credentials, meeting all requirements.
- ✗
Configure cross-tenant synchronization to synchronize partner users into the tenant and assign them to the resources.
Why it's wrong here
Cross-tenant synchronization is designed for synchronizing users between tenants within the same organization, not for external partners who need to authenticate with their own credentials. It also does not provide self-service requests or access reviews. This does not meet the requirements.
- ✗
Configure a Conditional Access policy that requires MFA for guest users and grants access to the SharePoint sites and application.
Why it's wrong here
Conditional Access policies control access based on conditions but do not provide a self-service request portal or scheduled access reviews. They also do not bundle resources for assignment. This does not meet the governance and self-service requirements for partner access.
- ✗
Configure Microsoft Entra B2B collaboration and create a guest user for each partner, then assign them directly to the SharePoint sites and application.
Why it's wrong here
B2B collaboration allows partners to authenticate with their own credentials, but direct assignment does not provide a self-service request portal or quarterly access reviews. Managing access manually would not meet the governance requirements. This approach lacks the entitlement management features needed for self-service and reviews.
Go deeper
Related to this question
Learn chapter
Hybrid Identity with Entra Connect
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
Entitlement management
Entitlement management is the process of controlling who has access to what resources in an organization through automated policies, approvals, and lifecycle management.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-102 exam.