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Deploy and manage a Microsoft 365 tenant →hardMultiple ChoiceObjective-mapped

Quick Answer

The correct answer is that all users on iOS or Android devices accessing Office 365 must use MFA and a compliant device. This policy works by combining two grant controls—Require multi-factor authentication and Require device to be marked as compliant—which forces the user to satisfy both conditions before access is granted. The conditions section explicitly filters for iOS and Android device platforms, meaning the policy only applies when a mobile device is detected, while the target is set to All users and Office 365 as the cloud app. On the MS-102 exam, this scenario tests your ability to read a Conditional Access policy’s assignment, conditions, and grant blocks together; a common trap is assuming that MFA alone suffices or that the policy applies to all devices. Remember the memory tip: “Mobile means MFA plus compliant” — if you see iOS or Android in conditions, look for both grant controls to be checked.

MS-102 Deploy and manage a Microsoft 365 tenant Practice Question

This MS-102 practice question tests your understanding of deploy and manage a microsoft 365 tenant. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Exhibit

Refer to the exhibit.
```json
{
  "conditions": {
    "applications": {
      "includeApplications": ["Office365"]
    },
    "users": {
      "includeUsers": ["All"]
    },
    "platforms": {
      "includePlatforms": ["iOS", "Android"]
    }
  },
  "grantControls": {
    "builtInControls": ["mfa", "compliantDevice"]
  }
}
```

Refer to the exhibit. You are reviewing a Conditional Access policy in Microsoft Entra ID. What is the effect of this policy?

Question 1hardmultiple choice
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Exhibit

Refer to the exhibit.
```json
{
  "conditions": {
    "applications": {
      "includeApplications": ["Office365"]
    },
    "users": {
      "includeUsers": ["All"]
    },
    "platforms": {
      "includePlatforms": ["iOS", "Android"]
    }
  },
  "grantControls": {
    "builtInControls": ["mfa", "compliantDevice"]
  }
}
```

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

All users on iOS or Android devices accessing Office 365 must use MFA and a compliant device

Option C is correct because the policy shown in the exhibit explicitly targets 'All users' and 'Office 365' as the cloud app, with conditions for 'iOS' and 'Android' device platforms. The grant controls require both 'Require multi-factor authentication' and 'Require device to be marked as compliant', meaning any user on an iOS or Android device accessing Office 365 must satisfy both MFA and device compliance. This is a common Conditional Access policy to enforce secure access from mobile devices.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    All users accessing all cloud apps are required to use MFA

    Why it's wrong here

    The policy only applies to Office 365 apps.

  • ✗

    Access to Office 365 from iOS and Android is blocked

    Why it's wrong here

    The policy grants access with conditions, not blocks.

  • ✓

    All users on iOS or Android devices accessing Office 365 must use MFA and a compliant device

    Why this is correct

    The policy includes both MFA and compliantDevice controls.

    Related concept

    Read the scenario before looking for a memorised answer.

  • ✗

    Users on mobile devices are required to use hybrid Azure AD joined devices

    Why it's wrong here

    The policy does not require hybrid join.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates may misinterpret 'Require device to be marked as compliant' as requiring hybrid Azure AD join, but compliance is a separate concept managed by Intune and does not mandate hybrid join.

Detailed technical explanation

How to think about this question

Conditional Access policies evaluate conditions like user, device platform, and cloud app before applying grant controls. The 'Require device to be marked as compliant' control relies on Intune compliance policies, which can check for encryption, jailbreak status, and minimum OS version. Under the hood, the policy triggers an evaluation of the device's compliance state via the Microsoft Entra ID device registration and Intune MDM, and if the device is not compliant, the user is prompted to enroll or remediate before access is allowed.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this MS-102 question test?

Deploy and manage a Microsoft 365 tenant — This question tests Deploy and manage a Microsoft 365 tenant — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: All users on iOS or Android devices accessing Office 365 must use MFA and a compliant device — Option C is correct because the policy shown in the exhibit explicitly targets 'All users' and 'Office 365' as the cloud app, with conditions for 'iOS' and 'Android' device platforms. The grant controls require both 'Require multi-factor authentication' and 'Require device to be marked as compliant', meaning any user on an iOS or Android device accessing Office 365 must satisfy both MFA and device compliance. This is a common Conditional Access policy to enforce secure access from mobile devices.

What should I do if I get this MS-102 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

About these practice questions

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Same concept, more angles

1 more ways this is tested on MS-102

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. You are reviewing a Conditional Access policy in Microsoft Entra ID. The exhibit shows the policy configuration. You need to allow users to access Office 365 applications from personal devices that are not enrolled in Microsoft Intune. However, the policy currently blocks access because it requires a compliant device. Users are prompted for MFA but then blocked due to device compliance. What should you modify in the policy?

hard
  • A.Add a session control for sign-in frequency.
  • ✓ B.Remove "compliantDevice" from the builtInControls grant control list.
  • C.Remove the cloudAppSecurity session control.
  • D.Change cloudAppSecurityType to "blockDownloads".

Why B: Option C is correct because the policy requires both MFA and compliant device (grantControls). To allow access from non-compliant devices, you can remove the compliantDevice requirement and only require MFA. Alternatively, you can add an exception for personal devices, but modifying the grant controls is straightforward. Option A is wrong because changing session controls does not affect grant requirements. Option B is wrong because cloud app security is a session control, not a grant control. Option D is wrong because sign-in frequency is a session control.

Last reviewed: Jun 24, 2026

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