Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A company wants to display a custom help desk phone number and email on the Microsoft 365 sign-in page so that users can contact support easily. Which area of the Microsoft 365 admin center should the administrator use to configure this?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Billing > Licenses
Licenses management is for assigning and managing licenses.
B
Distractor review
Settings > Org settings > Security & privacy
Security & privacy includes password expiration but not sign-in branding.
C
Best answer
Settings > Org settings > Organization profile
Organization profile contains custom branding settings for the sign-in page, including help desk contact info.
D
Distractor review
Health > Service Health
Service Health shows service status, not branding.
Common exam trap
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Technical deep dive
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
Related practice questions
Related MS-102 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A company recently added the custom domain 'contoso.com' to their Microsoft 365 tenant. Users report that they cannot receive external email sent to their new domain addresses. The administrator confirmed that the domain status shows 'Active' in the Microsoft 365 admin center. What is the most likely cause of this issue?
Question 2
A company has 500 users across Sales, Marketing, and IT departments. User objects are synced from on-premises Active Directory to Microsoft Entra ID using Azure AD Connect. Each department requires different Microsoft 365 license plans (e.g., Sales needs E3, Marketing needs Business Premium, IT needs E5). The administrator wants to automatically assign the appropriate license based on the department attribute without manual intervention. Which approach should the administrator use?
Question 3
A company has purchased 1000 Microsoft 365 E5 licenses and wants to automatically assign licenses to users based on their department attribute, which is synchronized from on-premises Active Directory. The department attribute is stored in Azure AD. Which automated method should the administrator use to achieve this?
Question 4
A company has just purchased Microsoft 365 Business Standard and added the custom domain 'fabrikam.com' to the tenant. They want to verify domain ownership. Which DNS record type must they add to their DNS provider?
Question 5
A company plans to migrate their email from an on-premises Exchange server to Exchange Online. They want to ensure that during the migration, mail sent to users who have already been migrated is delivered to Exchange Online, while mail for non-migrated users is delivered to on-premises. Which type of domain configuration should they use?
Question 6
A company has registered the custom domain 'contoso.com' and wants to host email for the subdomain 'sales.contoso.com' in Exchange Online. They have already verified the root domain. What additional step is required?
FAQ
Questions learners often ask
What does this MS-102 question test?
OSPF neighbours must agree on key parameters.
What is the correct answer to this question?
The correct answer is: Settings > Org settings > Organization profile — The Organization profile settings in Microsoft 365 admin center allow administrators to customize the sign-in page with company logo, background, help desk information, and more. This includes adding custom support contact details.
What should I do if I get this MS-102 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
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