- A
Microsoft Purview Data Loss Prevention (DLP) policy
DLP policies can identify sensitive info types (e.g., SSN) in email, block the message, and display a policy tip in Outlook. This matches the requirement perfectly.
- B
Microsoft Purview Information Protection sensitivity label
Why wrong: Sensitivity labels classify and protect data but do not block outbound emails in real time. They require manual or automatic labeling and can enforce encryption, not block sending.
- C
Microsoft Purview Records Management retention label
Why wrong: Retention labels manage data retention and deletion. They do not inspect content or block email transmission.
- D
Microsoft Purview eDiscovery case
Why wrong: eDiscovery is used for legal hold and search, not for preventing data leaks in transit.
MS-102 Manage compliance by using Microsoft Purview Practice Question
This MS-102 practice question tests your understanding of manage compliance by using microsoft purview. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A compliance officer wants to prevent users from sending emails that contain personally identifiable information (PII), such as social security numbers, to external recipients. If a user attempts to send such an email from Outlook, the email should be blocked and a policy tip explaining the block should be displayed. Which Microsoft Purview solution should the officer configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft Purview Data Loss Prevention (DLP) policy
Microsoft Purview Data Loss Prevention (DLP) policies are specifically designed to detect and block sensitive information, such as PII (e.g., social security numbers), in transit. When a DLP rule matches, it can block the email and display a policy tip in Outlook, informing the user why the message was blocked. This meets the compliance officer's requirement to prevent external sending of PII with real-time user notification.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Purview Data Loss Prevention (DLP) policy
Why this is correct
DLP policies can identify sensitive info types (e.g., SSN) in email, block the message, and display a policy tip in Outlook. This matches the requirement perfectly.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft Purview Information Protection sensitivity label
Why it's wrong here
Sensitivity labels classify and protect data but do not block outbound emails in real time. They require manual or automatic labeling and can enforce encryption, not block sending.
- ✗
Microsoft Purview Records Management retention label
Why it's wrong here
Retention labels manage data retention and deletion. They do not inspect content or block email transmission.
- ✗
Microsoft Purview eDiscovery case
Why it's wrong here
eDiscovery is used for legal hold and search, not for preventing data leaks in transit.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse sensitivity labels (which apply protection at rest) with DLP policies (which enforce actions on data in motion), leading them to choose Option B because they associate labels with 'protecting' PII, but labels do not block outbound email or trigger policy tips.
Detailed technical explanation
How to think about this question
DLP policies in Exchange Online use transport rules and content inspection via the Microsoft 365 data classification service, which scans email bodies and attachments for sensitive info types (e.g., SSN regex patterns). Policy tips are delivered through the Outlook client using the Exchange Web Services (EWS) or the Outlook add-in, allowing near-real-time blocking before the message leaves the organization. A subtle behavior: DLP policy tips in Outlook only appear if the policy is configured with 'Notify user with a policy tip' and the rule action is set to 'Block the message' or 'Block but allow override'.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this MS-102 question test?
Manage compliance by using Microsoft Purview — This question tests Manage compliance by using Microsoft Purview — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Microsoft Purview Data Loss Prevention (DLP) policy — Microsoft Purview Data Loss Prevention (DLP) policies are specifically designed to detect and block sensitive information, such as PII (e.g., social security numbers), in transit. When a DLP rule matches, it can block the email and display a policy tip in Outlook, informing the user why the message was blocked. This meets the compliance officer's requirement to prevent external sending of PII with real-time user notification.
What should I do if I get this MS-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
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