Question 1hardmultiple choice
Full question →hardmultiple choiceObjective-mapped
A compliance officer needs to preserve all communications (email and Teams messages) for employees in the legal department for a minimum of 7 years. Additionally, any deletion (by users or system) must be blocked, and after the retention period, the items must be disposed of automatically. The solution must also ensure that the communications are marked as 'records' to prevent tampering. Which Microsoft Purview solution should the officer configure?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Litigation hold on the legal department's mailboxes and Teams
Litigation hold preserves content indefinitely; it does not provide an automatic deletion date after 7 years, and it does not mark items as records.
B
Best answer
retention label configured with 'Mark items as a record' and a retention period of 7 years, then delete automatically
Retention labels with record marking make content immutable and block deletion. The retention period can be set to 7 years with automatic disposal after that.
C
Distractor review
Preservation hold library in SharePoint Online
Preservation hold library is used for eDiscovery and does not apply to emails or Teams messages. It also does not auto-delete after a fixed period.
D
Distractor review
Data Loss Prevention (DLP) policy with retention action
DLP policies detect and protect sensitive information but do not enforce retention or immutability for records management.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related MS-102 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A company recently added the custom domain 'contoso.com' to their Microsoft 365 tenant. Users report that they cannot receive external email sent to their new domain addresses. The administrator confirmed that the domain status shows 'Active' in the Microsoft 365 admin center. What is the most likely cause of this issue?
Question 2
A company has 500 users across Sales, Marketing, and IT departments. User objects are synced from on-premises Active Directory to Microsoft Entra ID using Azure AD Connect. Each department requires different Microsoft 365 license plans (e.g., Sales needs E3, Marketing needs Business Premium, IT needs E5). The administrator wants to automatically assign the appropriate license based on the department attribute without manual intervention. Which approach should the administrator use?
Question 3
A company has purchased 1000 Microsoft 365 E5 licenses and wants to automatically assign licenses to users based on their department attribute, which is synchronized from on-premises Active Directory. The department attribute is stored in Azure AD. Which automated method should the administrator use to achieve this?
Question 4
A company has just purchased Microsoft 365 Business Standard and added the custom domain 'fabrikam.com' to the tenant. They want to verify domain ownership. Which DNS record type must they add to their DNS provider?
Question 5
A company plans to migrate their email from an on-premises Exchange server to Exchange Online. They want to ensure that during the migration, mail sent to users who have already been migrated is delivered to Exchange Online, while mail for non-migrated users is delivered to on-premises. Which type of domain configuration should they use?
Question 6
A company has registered the custom domain 'contoso.com' and wants to host email for the subdomain 'sales.contoso.com' in Exchange Online. They have already verified the root domain. What additional step is required?
FAQ
Questions learners often ask
What does this MS-102 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: retention label configured with 'Mark items as a record' and a retention period of 7 years, then delete automatically — Retention labels that mark content as a regulatory record provide immutability and block deletion. A retention label can be configured to retain items for 7 years and then delete them. Litigation hold preserves content indefinitely without an automatic deletion schedule. Preservation hold library is for SharePoint only and does not auto-delete. DLP policies do not provide retention or immutability.
What should I do if I get this MS-102 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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