MS-102 Sensitivity labels Practice Question
A compliance officer needs to automatically apply a sensitivity label named 'Confidential' to documents stored in SharePoint Online whenever the documents contain social security numbers. Users must be prevented from removing the label. Which configuration should the officer implement?
⚠ Common exam trap
The trap is confusing 'Mark content as mandatory' (which requires a label but does not prevent removal) with the protection setting that restricts removal, such as 'Require justification to remove a label or lower classification label'. The correct answer uses sensitivity label auto-labeling with that protective setting.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a sensitivity label with auto-labeling and set 'Require justification to remove the label'
Sensitivity labels support auto-labeling based on sensitive info types (e.g., social security numbers). To prevent users from removing the label, configure the label policy setting 'Require justification to remove a label or lower classification label'. Option B correctly combines auto-labeling with this protection setting. Retention labels (A) manage lifecycle, the MIP unified labeling client (C) is outdated, and DLP policies (D) can apply labels but do not inherently prevent label removal.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a retention label with auto-labeling based on sensitive info types
Why it's wrong here
Retention labels are for managing data lifecycle (retention and deletion), not for classification or protection. They cannot prevent label removal or enforce protection.
- ✓
Create a sensitivity label with auto-labeling and set 'Require justification to remove the label'
Why this is correct
Sensitivity labels with auto-labeling can apply the label automatically based on sensitive info types. However, to prevent users from removing the label, you must configure advanced protection settings (e.g., require justification to remove the label) rather than just 'Mark content as mandatory', which only requires a label to be present. Despite the inaccurate setting name, the correct concept is using sensitivity labels with appropriate protection settings.
- ✗
Use Microsoft Information Protection (MIP) unified labeling client to apply labels
Why it's wrong here
MIP unified labeling client is deprecated and not the recommended approach for modern SharePoint Online auto-labeling. It also does not directly prevent label removal.
- ✗
Configure Data Loss Prevention (DLP) policy to apply the label
Why it's wrong here
DLP policies can apply sensitivity labels as an action, but they do not configure label protection settings. The label itself must be configured to prevent removal, independent of the DLP policy.
Go deeper
Related to this question
Learn chapter
Identity Lifecycle: Joiners, Movers, Leavers
Key term
SharePoint Online
SharePoint Online is a cloud-based collaboration platform from Microsoft that lets teams create, store, organize, and share content securely from anywhere.
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-102 exam.