MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
You need to monitor the overall health of the Microsoft Teams service and receive notifications about known incidents. Which TWO tools should you use? (Each correct answer presents a complete solution).
⚠ Common exam trap
MS-700 often tests the distinction between service-level health monitoring (Admin Center Service health, Admin mobile app) and client-level diagnostics (Teams Client Diagnostic Logs) or planning tools (Teams Advisor), so candidates who pick troubleshooting tools instead of monitoring tools lose the mark.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Service health in the Microsoft 365 Admin Center
Option C (Service health in the Microsoft 365 Admin Center) is correct because the Service health dashboard provides real-time status of Microsoft Teams and other Microsoft 365 services, showing active incidents, advisories, and planned maintenance, and it allows administrators to configure notifications for service issues. Option E (Microsoft 365 Admin mobile app) is correct because it delivers the same Service health information and push notifications about known incidents and service degradation directly to a mobile device, enabling monitoring on the go. Together these tools give a complete solution for tracking overall Teams service health and receiving incident alerts. Option A (Teams Client Diagnostic Logs) is incorrect because those logs only capture client-side troubleshooting data for a single user's device, not service-wide health or incident notifications. Option B (Teams Advisor) is incorrect because it is a deployment and adoption guidance tool, not a live service health monitor. Option D (Teams App Store) is incorrect because it is only a catalog for discovering and installing apps, with no health-monitoring capability.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Teams Client Diagnostic Logs
Why it's wrong here
Diagnostic logs are specific to an individual user's client behavior and local environment. They are used for deep-dive technical troubleshooting of specific software errors or crashes, but they do not provide information about the global status of the Microsoft Teams cloud service health.
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Teams Advisor
Why it's wrong here
Teams Advisor is a tool used during the initial rollout to help plan the deployment of Teams workloads like Chat, Groups, and Meetings. It creates a project plan and tracks progress, but it is not a monitoring tool for ongoing service health or incidents.
- ✓
Service health in the Microsoft 365 Admin Center
Why this is correct
The Service Health page is the official source for status updates on all Microsoft 365 services. It lists active incidents, advisories, and resolved issues, providing detailed information on the scope of the impact and the current progress of the engineering teams toward a fix.
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Teams App Store
Why it's wrong here
The Teams App Store is where users and admins manage third-party and custom applications. It has no functionality related to monitoring the operational health of the Teams core service or notifying administrators about service degradations or regional outages currently affecting the tenant.
- ✓
Microsoft 365 Admin mobile app
Why this is correct
The Microsoft 365 Admin mobile app allows administrators to monitor service health on the go. It can be configured to send push notifications for new incidents and status changes, making it an essential tool for staying informed about service disruptions outside of office hours.
About these practice questions
Courseiva writes every MS-700 question from scratch — 211 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.