MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
You are a Teams administrator for a company that uses Microsoft Teams. Several users report that during meetings, their shared content appears blurry and they experience delays when presenting. You need to determine if the issue is related to network bandwidth. Which report should you use?
⚠ Common exam trap
The trap here is selecting a usage report or connectivity test instead of the Call Quality Dashboard, which is specifically built for analyzing media quality and network bandwidth trends.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Call Quality Dashboard (CQD)
The Call Quality Dashboard is designed to provide aggregated media quality data, including network bandwidth metrics, for meetings and calls. It allows administrators to filter by various dimensions and identify patterns, such as poor screen sharing quality due to insufficient bandwidth. Other tools like usage reports or client logs do not offer the necessary network performance insights for this scenario.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft 365 network connectivity test tool
Why it's wrong here
The Microsoft 365 network connectivity test tool assesses network connectivity from a specific location to Microsoft 365 services, but it does not provide per-meeting media quality metrics or historical data for multiple users. It is a point-in-time test and not suitable for analyzing ongoing bandwidth issues during meetings across several users.
- ✓
Call Quality Dashboard (CQD)
Why this is correct
The Call Quality Dashboard (CQD) aggregates media quality data, including bandwidth usage, packet loss, jitter, and latency. It can show if there are network bandwidth issues affecting screen sharing and video. By analyzing CQD reports, you can identify if poor quality is due to insufficient bandwidth, making it the correct tool for this scenario.
- ✗
Teams usage report in the Teams admin center
Why it's wrong here
The Teams usage report provides data on how users are using Teams, such as the number of active users, meetings held, and messages sent. It does not include network bandwidth or media quality metrics. Therefore, it cannot help you determine if network bandwidth is causing blurry content or delays during meetings.
- ✗
Teams client diagnostic logs
Why it's wrong here
Teams client diagnostic logs contain detailed information about client operations and can be useful for troubleshooting specific client issues, but they do not provide a centralized view of network bandwidth usage across multiple users. Analyzing logs for each user would be inefficient and lacks the aggregated perspective needed to determine if bandwidth is the root cause.
About these practice questions
This MS-700 question is part of Courseiva's 211-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.