MS-700 Monitor, Report on, and Troubleshoot Teams Practice Question
You are a Teams administrator. A user reports that they are unable to join a scheduled Teams meeting. The meeting organizer confirms that the meeting exists and the user was invited. You need to determine if the user's inability to join is due to a conditional access policy that requires compliant devices. Which tool should you use to trace the authentication and policy evaluation for this user?
⚠ Common exam trap
The trap here is thinking that Call Analytics or Teams logs show authentication issues, but only Microsoft Entra sign-in logs capture conditional access policy results.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Entra sign-in logs
Microsoft Entra sign-in logs are the authoritative source for authentication events and conditional access policy evaluations. By filtering for the user and the Teams application, you can see if a policy requiring compliant devices blocked the sign-in. Other tools either lack authentication data or focus on different aspects like call quality or network connectivity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Teams admin center user activity log
Why it's wrong here
The Teams admin center user activity log shows actions taken by users within Teams, such as creating meetings or sending messages. It does not include authentication details or conditional access policy evaluations. It would not explain why a user cannot join a meeting due to device compliance.
- ✗
Call Analytics
Why it's wrong here
Call Analytics provides data on call and meeting quality, including network metrics and device information for sessions that were established. It does not capture authentication failures or conditional access denials. Since the user cannot join, there would be no session to analyze, making this tool ineffective.
- ✓
Microsoft Entra sign-in logs
Why this is correct
Microsoft Entra sign-in logs record authentication events and include details on conditional access policies that were applied. You can filter by user and application (Teams) to see if a policy blocked the sign-in. This directly provides the information needed to determine if a conditional access policy prevented meeting access.
- ✗
Microsoft 365 network connectivity test
Why it's wrong here
This tool tests network connectivity to Microsoft 365 endpoints, including Teams. It can identify network-related issues that might prevent joining a meeting, but it does not evaluate conditional access policies or authentication. It would not reveal if a device compliance policy blocked access.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.