MS-700 Manage Meetings and Calling Practice Question
Which tool should an administrator use to view real-time telemetry for a meeting that is currently in progress to troubleshoot a user's audio issues?
⚠ Common exam trap
MS-700 often tests the distinction between real-time diagnostics (live meeting troubleshooting) and historical reporting tools like CQD, so candidates pick CQD because it sounds more 'advanced' when the scenario explicitly says the meeting is in progress.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Real-time analytics in the Teams Admin Center
Real-time analytics in the Teams Admin Center provides live telemetry for in-progress meetings, including per-participant audio, video, screen share, and network metrics, which is exactly what is needed to troubleshoot an ongoing audio issue. It surfaces device, network, and connectivity data within seconds so an admin can act during the call. CQD and usage reports are historical/aggregated and cannot show a meeting that is still happening.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Call Quality Dashboard (CQD)
Why it's wrong here
CQD is designed for aggregate, historical analysis of call quality across the entire organization. It is used to identify long-term trends and systemic issues rather than providing the granular, per-second data needed to troubleshoot a single, specific meeting that is currently taking place in real-time.
- ✗
Teams Usage Reports
Why it's wrong here
Usage reports provide high-level data on how many people are using Teams, which features are popular, and general adoption metrics. They do not contain technical telemetry data such as jitter, packet loss, or round-trip time, making them unsuitable for technical troubleshooting of audio or video quality.
- ✓
Real-time analytics in the Teams Admin Center
Why this is correct
Real-time analytics allow an administrator to look up an active user and see live telemetry for their current meeting. This includes detailed statistics on network performance and device health, which are updated every few seconds to help pinpoint the exact cause of a participant's audio or video degradation.
- ✗
The Microsoft 365 Health Dashboard
Why it's wrong here
The Health Dashboard provides information about the status of Microsoft services globally, such as regional outages or service degradations. It does not provide data about individual user sessions or specific meetings, as its purpose is to alert admins to broad platform-level issues affecting many tenants.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-700 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-700 exam.