MD-102 Manage and maintain devices Practice Question
Your organization uses Microsoft Intune to manage Windows 11 devices. Users report that after a recent update, the corporate Wi-Fi profile no longer connects automatically. You verify the profile is still assigned and the device shows 'Not compliant' in Intune. What should you check first?
⚠ Common exam trap
The trap here is that candidates often jump to certificate or profile issues, overlooking that Intune's compliance enforcement can block profile application even when the profile is correctly assigned and certificates are valid.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review the device's compliance policy status and resolve any non-compliance.
The device shows 'Not compliant' in Intune, which directly prevents the Wi-Fi profile from applying or connecting automatically. Intune enforces compliance before allowing configuration profiles to take effect; resolving the non-compliance will restore automatic connectivity. This is the most direct and likely cause given the scenario.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Review the device's compliance policy status and resolve any non-compliance.
Why this is correct
Non-compliance can block policies; resolving it will allow the Wi-Fi profile to apply.
- ✗
Re-enroll the device in Intune.
Why it's wrong here
Re-enrollment is unnecessary; the device is already enrolled.
- ✗
Create a new Wi-Fi profile and assign it.
Why it's wrong here
The profile already exists; creating a new one won't address the compliance issue.
- ✗
Verify the device's certificate for the Wi-Fi profile is still valid.
Why it's wrong here
Certificate validity is important, but the non-compliance status is the more immediate issue.
Visual reference
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Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
Key term
General Data Protection Regulation
A European Union law that gives individuals control over their personal data and sets strict rules for how organizations collect, store, and process that data.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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