MD-102 Manage applications Practice Question
Your organization uses Microsoft Intune to manage Windows 11 devices. You deploy a Win32 app as required to a group of users. After deployment, users report the app shortcut is missing from the Start menu even though the app appears installed in the Company Portal. You review the app properties and confirm the install command succeeded. You need to ensure the shortcut appears for all users on each device. What should you configure?
⚠ Common exam trap
The trap here is treating detection rules or assignment scope as the cause of missing shortcuts, when shortcut visibility is determined by the installation context and the folder the installer writes to.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Package the app so the installer writes the shortcut to the all-users Start menu location, and deploy the app in system context.
Start menu shortcut visibility depends on where the shortcut file is written. Per-user locations only show for the installing account, while the common Start menu path is visible to everyone. Combining a package that targets the common path with system-context installation ensures the shortcut is present for all users on the device, resolving the reported symptom.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Set the app to install in system context and add a requirement rule for the Windows 11 operating system.
Why it's wrong here
Installing in system context is necessary for machine-wide deployment, but it does not by itself create a Start menu shortcut visible to all users. The requirement rule only controls targeting eligibility; it has no effect on shortcut creation. Without addressing where the installer places the shortcut, the symptom persists, so this combination does not resolve the reported problem.
- ✗
Add a detection rule that checks for the shortcut file in the public Start menu path.
Why it's wrong here
A detection rule only tells Intune whether the app is considered installed; it does not create files or shortcuts. Adding a shortcut-based detection rule could cause the app to be repeatedly reinstalled if the file is missing, but it will not place the shortcut there in the first place. Detection and remediation are separate concerns, so this does not solve the underlying issue.
- ✗
Configure the app to install in user context and assign it to the device group.
Why it's wrong here
User-context installation places the app and shortcut under the installing user's profile, so other users on the same device will not see the shortcut. Assigning to a device group does not change the installation context. This would actually make the multi-user visibility problem worse, and it does not match the requirement that all users see the shortcut.
- ✓
Package the app so the installer writes the shortcut to the all-users Start menu location, and deploy the app in system context.
Why this is correct
Shortcuts visible to every user must reside in the common Start menu path, typically under ProgramData\Microsoft\Windows\Start Menu\Programs. Installing in system context allows the installer to write to that machine-wide location. Ensuring the package itself creates the shortcut there, rather than only in the installing user's profile, guarantees all users on the device see it, which matches the requirement.
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Related to this question
Learn chapter
Deploying Applications with Intune
Key term
Windows 11
Windows 11 is Microsoft's latest desktop operating system, offering a redesigned interface, enhanced security features, and improved support for modern hardware.
Key term
Win32 app
A Win32 app is a traditional Windows program that runs directly on a Windows PC, using the same system resources and displaying a standard window with menus and buttons.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.