MD-102 Prepare infrastructure for devices Practice Question
Your company uses Microsoft Intune to manage devices. You need to ensure that Windows 11 devices can receive configuration profiles and compliance policies. You have already assigned the necessary licenses to users. What should you do first to prepare the devices for management?
⚠ Common exam trap
The trap here is thinking that creating policies or profiles comes before enrollment, but enrollment is the prerequisite for any management to occur.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enroll the devices into Microsoft Intune.
Before any policies or profiles can be applied, devices must be enrolled into Microsoft Intune. Enrollment is the process that registers the device with the service, enabling management capabilities. Once enrolled, you can assign compliance policies, configuration profiles, and other management tasks. The other actions listed are all dependent on enrollment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Enroll the devices into Microsoft Intune.
Why this is correct
Enrolling devices into Microsoft Intune is the foundational step to enable management. Without enrollment, devices cannot receive configuration profiles, compliance policies, or any other management tasks. Enrollment establishes a trust relationship between the device and Intune, allowing policies to be applied and device state to be reported.
- ✗
Create a device compliance policy.
Why it's wrong here
Creating a compliance policy is a management action that requires the device to be enrolled first. Compliance policies evaluate device settings and report status, but they cannot be applied to unenrolled devices. Therefore, this is not the first step; enrollment must precede policy assignment.
- ✗
Configure a conditional access policy.
Why it's wrong here
Conditional access policies control access to resources and can require devices to be compliant, but they do not prepare devices for management. They are part of the access control layer and depend on devices being enrolled and compliant. They are not a prerequisite for receiving configuration profiles.
- ✗
Deploy a configuration profile.
Why it's wrong here
Deploying a configuration profile is a management task that can only be performed after devices are enrolled. An unenrolled device will not receive the profile. While configuration profiles are essential for managing settings, they are not the first step in preparing devices for management.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Compliance
Compliance is the process of ensuring that an organization follows laws, regulations, standards, and internal policies that apply to its operations and data handling.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.