MD-102 Manage and maintain devices Practice Question
You need to remotely wipe a lost corporate-owned iOS device that is managed by Intune. Which action should you use?
⚠ Common exam trap
Watch out — candidates often confuse 'Retire' with 'Wipe', mistakenly thinking Retire is sufficient for lost devices, but Retire only removes corporate data and leaves personal data intact, which is a critical distinction for corporate-owned devices.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Wipe
The 'Wipe' action in Microsoft Intune performs a factory reset on a corporate-owned iOS device, removing all data and settings to protect sensitive information. This is the appropriate action for a lost device because it restores the device to its out-of-box state, ensuring no corporate data remains accessible.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Wipe
Why this is correct
Wipe performs a full factory reset, removing all data, settings and the enrolment, which is required for a lost corporate-owned device. It satisfies the stem's constraint of remotely erasing the iOS device completely rather than only removing corporate data.
- ✗
Reset
Why it's wrong here
Reset reinstates factory settings and removes corporate data, but it does not require the device passcode, so a thief could retain access to the wiped device's activation state. It suits repurposing or retiring hardware, not securing a lost device. Remote wipe is the required action for lost devices.
- ✗
Delete
Why it's wrong here
Delete removes the Intune device record and any managed data, but does not factory reset the iOS hardware, so a lost device stays usable. It is tempting as a cleanup action, and it would be correct when decommissioning a device you already hold.
- ✗
Retire
Why it's wrong here
Retire removes corporate data and management settings while leaving personal content intact, so the device is not wiped. It is tempting because it targets a lost device, but it suits BYOD removal where personal data must survive, not a corporate-owned device needing a full wipe.
Go deeper
Related to this question
Learn chapter
Deploying Applications with Intune
Key term
Wipe
Wipe is the process of securely erasing all data from a storage device, making it unrecoverable and preparing the device for reuse or disposal.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.