MD-102 Manage and maintain devices Practice Question
You need to remotely wipe a lost corporate-owned iOS device that is managed by Intune. Which action should you use?
⚠ Common exam trap
Watch out — candidates often confuse 'Retire' with 'Wipe', mistakenly thinking Retire is sufficient for lost devices, but Retire only removes corporate data and leaves personal data intact, which is a critical distinction for corporate-owned devices.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Wipe
The 'Wipe' action in Microsoft Intune performs a factory reset on a corporate-owned iOS device, removing all data and settings to protect sensitive information. This is the appropriate action for a lost device because it restores the device to its out-of-box state, ensuring no corporate data remains accessible.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Wipe
Why this is correct
Wipe performs a factory reset.
- ✗
Reset
Why it's wrong here
Reset is not a standard Intune action.
- ✗
Delete
Why it's wrong here
Delete removes the device record without wiping.
- ✗
Retire
Why it's wrong here
Retire removes management but preserves user data.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Wipe
Wipe is the process of securely erasing all data from a storage device, making it unrecoverable and preparing the device for reuse or disposal.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
About these practice questions
This MD-102 question is part of Courseiva's 942-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.