MD-102 Prepare infrastructure for devices Practice Question
You manage devices with Microsoft Intune. A user reports that their Windows 11 device is not receiving updates from Windows Update for Business. The device shows as compliant in Intune. You verify that update rings are assigned to the device. What should you check next?
⚠ Common exam trap
Candidates often assume compliance or group assignment is the root cause, but Microsoft Intune's update delivery relies on delivery optimization as a prerequisite, and the exam tests the understanding that update rings only define the deferral policy, not the download mechanism.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the device's delivery optimization settings.
Delivery optimization settings control how Windows Update for Business downloads updates, and misconfigured settings (e.g., peer caching or bandwidth throttling) can prevent updates from being received even when update rings are properly assigned. Since the device is compliant and update rings are assigned, the next logical step is to verify that delivery optimization is not blocking or delaying the download. This aligns with Intune's troubleshooting workflow for Windows Update for Business issues.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Check if the device has a compliance policy that blocks updates.
Why it's wrong here
Compliance policies do not block updates.
- ✗
Ensure that the device is not configured for dual scan.
Why it's wrong here
Dual scan is not a common issue.
- ✓
Check the device's delivery optimization settings.
Why this is correct
Delivery optimization can prevent updates if misconfigured.
- ✗
Verify that the update ring is assigned to the correct Azure AD group.
Why it's wrong here
Already verified.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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