The answer is that the policy does not configure recovery key escrow to Azure AD. BitLocker encryption initiated through an Intune Endpoint Protection profile requires the recovery key to be escrowed to Azure AD as a prerequisite; without this setting, the encryption process will not start, even on TPM 2.0-capable devices. This is because Intune treats the absence of a recovery key destination as a security risk, blocking encryption to prevent potential data loss. On the MD-102 exam, this tests your understanding of Intune’s BitLocker policy dependencies—a common trap is assuming hardware readiness alone triggers encryption, but the policy must explicitly require Azure AD key storage. Remember: no escrow, no encrypt.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Refer to the exhibit.
{
"@odata.type": "#microsoft.graph.windows10EndpointProtectionConfiguration",
"bitLockerSettings": {
"encryptionMethod": "AES256",
"requireDeviceEncryption": true,
"requireEncryptionForOsDrive": true
}
}
You have deployed the above Endpoint Protection configuration profile to Windows 10 devices. Some users report that their devices are not encrypted. You verify that the devices have TPM 2.0 and meet hardware requirements. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The policy does not configure recovery key escrow to Azure AD.
The correct answer is A because when BitLocker encryption is enabled via an Endpoint Protection configuration profile in Microsoft Intune, the policy must include recovery key escrow to Azure AD for encryption to proceed. Without this setting, BitLocker will not encrypt the drive, even if the device meets TPM and hardware requirements. The policy in question likely has the 'Require BitLocker recovery key to be stored in Azure AD' option set to 'Not configured' or 'No', which prevents encryption from starting.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The policy does not configure recovery key escrow to Azure AD.
Why this is correct
BitLocker requires a recovery password to be escrowed; without it, encryption may not start.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The policy disables encryption for the OS drive.
Why it's wrong here
The policy enables encryption for OS drive.
✗
The devices do not have a TPM chip.
Why it's wrong here
TPM is present and required.
✗
The encryption method is not supported by the devices.
Why it's wrong here
AES256 is supported by Windows 10.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume meeting hardware requirements (TPM 2.0) is sufficient for BitLocker encryption, overlooking the mandatory recovery key escrow configuration in the Intune policy that is required to initiate encryption.
Detailed technical explanation
How to think about this question
BitLocker in Intune requires the recovery key to be escrowed to Azure AD as a prerequisite for encryption; the policy's 'Enable BitLocker' setting alone does not trigger encryption unless the recovery key backup is configured. Under the hood, BitLocker uses the TPM to seal the encryption key, but the policy must specify a recovery key protector (e.g., Azure AD or Active Directory) to satisfy the 'Require BitLocker' setting. A real-world scenario is when an administrator sets 'BitLocker drive encryption' to 'Enable' but forgets to configure 'Recovery key rotation' or 'Store recovery information in Azure AD', resulting in devices showing 'BitLocker is not enabled' in the Intune console.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The policy does not configure recovery key escrow to Azure AD. — The correct answer is A because when BitLocker encryption is enabled via an Endpoint Protection configuration profile in Microsoft Intune, the policy must include recovery key escrow to Azure AD for encryption to proceed. Without this setting, BitLocker will not encrypt the drive, even if the device meets TPM and hardware requirements. The policy in question likely has the 'Require BitLocker recovery key to be stored in Azure AD' option set to 'Not configured' or 'No', which prevents encryption from starting.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.