MD-102 Manage applications Practice Question
You deploy a Win32 app via Intune to Windows 10 devices. The app installs successfully on some devices but fails on others with no error in the Intune console. The app logs show 'Access Denied' during installation. What should you check first?
⚠ Common exam trap
It's easy for candidates to assume 'Access Denied' is always a signing or permission issue at the device level, but the MD-102 exam specifically tests the distinction between user and system installation contexts in Intune Win32 app deployments.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The installation context (user vs system) in the app deployment
The 'Access Denied' error in the app logs indicates a permissions issue during installation. In Intune, Win32 apps can be deployed in either 'user' or 'system' installation context. If the app requires administrative privileges (e.g., writing to Program Files or the registry under HKLM) but is configured to run in the user context, it will fail with an access denied error on devices where the user lacks sufficient rights. Therefore, verifying the installation context is the first troubleshooting step.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The device is not Microsoft Entra ID joined
Why it's wrong here
Entra ID join is not required for app installation.
- ✗
The device has insufficient disk space
Why it's wrong here
Insufficient space would produce a different error.
- ✗
The app is not signed
Why it's wrong here
Unsigned apps might be blocked by policy, but 'Access Denied' is different.
- ✓
The installation context (user vs system) in the app deployment
Why this is correct
The app may require system privileges but is set to user context.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.