This MD-102 practice question tests your understanding of manage applications. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You deploy a Win32 app via Intune to Windows 10 devices. The app installs successfully on some devices but fails on others with no error in the Intune console. The app logs show 'Access Denied' during installation. What should you check first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The installation context (user vs system) in the app deployment
If the app is configured to install in user context but requires admin privileges, it will fail. Changing to system context resolves this. Option A is correct.
Key principle: Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The device is not Microsoft Entra ID joined
Why it's wrong here
Entra ID join is not required for app installation.
✗
The device has insufficient disk space
Why it's wrong here
Insufficient space would produce a different error.
✗
The app is not signed
Why it's wrong here
Unsigned apps might be blocked by policy, but 'Access Denied' is different.
✓
The installation context (user vs system) in the app deployment
Why this is correct
The app may require system privileges but is set to user context.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Authentication checks who the user is.
Common exam traps
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Detailed technical explanation
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
Authentication checks who the user is.
Authorization controls what the user is allowed to do after login.
Privilege levels affect access to EXEC and configuration commands.
AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
→Do not assume successful login means full administrative access.
→Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
→Separate login problems from permission problems before choosing the answer.
Key takeaway
Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related MD-102 questions on access control and AAA configuration.
Manage applications — This question tests Manage applications — Authentication checks who the user is..
What is the correct answer to this question?
The correct answer is: The installation context (user vs system) in the app deployment — If the app is configured to install in user context but requires admin privileges, it will fail. Changing to system context resolves this. Option A is correct.
What should I do if I get this MD-102 question wrong?
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related MD-102 questions on access control and AAA configuration.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Authentication checks who the user is.
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