Quick Answer
The answer is running a remediation script to fix issues, which is one of the three core actions available in Intune proactive remediations for Windows devices. This is correct because proactive remediations operate as a two-script workflow: a detection script first scans the device for specific problems—like registry misconfigurations or missing files—and returns an exit code; if that code signals an issue, the remediation script automatically executes to resolve it without user intervention. On the Microsoft 365 Endpoint Administrator MD-102 exam, this concept tests your understanding of how Intune shifts from reactive to automated issue detection and fix, often appearing in scenario-based questions where you must choose the correct sequence. A common trap is confusing detection scripts with remediation scripts—remember, detection only identifies, remediation actually fixes. For a memory tip, think “Detect then Correct” to recall that the detection script must run first and return a non-zero exit code before the remediation script triggers.
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE actions are available in Microsoft Intune's proactive remediations for Windows devices?
Run a detection script to identify issues.
Detection scripts identify problems.
Send email alerts when issues are detected.
Why wrong: No alerting capability.
Schedule scripts to run at regular intervals.
Scheduling is supported.
Run a remediation script to fix issues.
Remediation scripts fix issues.
Mark devices as non-compliant if remediation fails.
Why wrong: Proactive remediations do not affect compliance.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Run a detection script to identify issues.
Proactive remediations in Microsoft Intune are designed to detect and automatically fix common issues on Windows devices without requiring user intervention. Option A is correct because the workflow begins with a detection script that runs on the device to identify specific problems, such as registry misconfigurations or missing files. This script must return an exit code indicating whether an issue exists, which then triggers the remediation script if needed.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Run a detection script to identify issues.
Why this is correct
Detection scripts identify problems.
Related concept
Read the scenario before looking for a memorised answer.
Send email alerts when issues are detected.
Why it's wrong here
No alerting capability.
Schedule scripts to run at regular intervals.
Why this is correct
Scheduling is supported.
Related concept
Read the scenario before looking for a memorised answer.
Run a remediation script to fix issues.
Why this is correct
Remediation scripts fix issues.
Related concept
Read the scenario before looking for a memorised answer.
Mark devices as non-compliant if remediation fails.
Why it's wrong here
Proactive remediations do not affect compliance.
Common exam traps
The trap here is that candidates often confuse proactive remediations with compliance policies or alerting features, assuming that failed remediation can automatically trigger non-compliance or email notifications, but Intune separates these functions into distinct policies and requires additional configuration for alerts.
Detailed technical explanation
Under the hood, proactive remediations use PowerShell scripts that run in the system context on Windows 10/11 devices, with detection scripts expected to return a specific exit code (e.g., 0 for healthy, 1 for issue found) to trigger the remediation script. A subtle behavior is that the remediation script runs only if the detection script returns a non-zero exit code, and both scripts must be signed if the device enforces PowerShell execution policy restrictions. In a real-world scenario, you might use proactive remediations to automatically fix a broken Windows Update service by checking its status with a detection script and restarting it with a remediation script, avoiding helpdesk tickets.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
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FAQ
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
The correct answer is: Run a detection script to identify issues. — Proactive remediations in Microsoft Intune are designed to detect and automatically fix common issues on Windows devices without requiring user intervention. Option A is correct because the workflow begins with a detection script that runs on the device to identify specific problems, such as registry misconfigurations or missing files. This script must return an exit code indicating whether an issue exists, which then triggers the remediation script if needed.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which TWO actions can you perform in Microsoft Intune to remediate a noncompliant Windows device that has been marked as noncompliant due to missing antivirus? (Choose two.)
mediumWhy B: Options A and C are correct. You can either use an Intune script to install the antivirus or use a remediation script via proactive remediations. Option B is wrong because Conditional Access blocks access but does not remediate. Option D is wrong because retry sync does not install antivirus. Option E is wrong because Windows Security app is user action, not Intune.
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Last reviewed: Jun 24, 2026
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