Troubleshoot Windows 10 Feature Update Not Offered in Intune
Your organization uses Microsoft Intune to manage Windows 10 devices. You deploy a Windows 10 feature update policy to keep devices on a specific version. After deployment, some devices report that the update is not being offered. The devices are not in a maintenance window. What is the most likely cause?
Quick Answer
The answer is that Windows Update for Business deferral or pause settings are blocking the update. This is the most likely cause when troubleshooting a feature update not offered in Intune because feature update policies explicitly require that devices are not paused or deferred for updates; any active pause or deferral configured via Windows Update for Business will override the Intune policy and prevent the update from being offered. On the MD-102 exam, this scenario tests your understanding of how Intune’s feature update policies interact with existing Windows Update for Business configurations, often appearing as a trap where you might mistakenly blame policy assignment or maintenance windows. A common memory tip is “pause blocks the push”—if a device is paused, no feature update policy can force the update through, regardless of other settings.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Windows Update for Business deferral or pause settings are blocking the update
The most likely cause is that Windows Update for Business deferral or pause settings are blocking the update. Feature update policies in Intune rely on Windows Update for Business to deliver updates. If a device has deferral periods set (e.g., for quality or feature updates) or has updates paused, the policy will not apply until those settings are cleared. Options A and D are incorrect: a newer build does not prevent the policy from targeting, and devices not in a maintenance window would still receive updates. Option C is possible but less likely, as the policy assignment would typically be verified before deployment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The devices are running a build that is newer than the target version
Why it's wrong here
Feature update policies allow downgrade.
- ✓
Windows Update for Business deferral or pause settings are blocking the update
Why this is correct
Deferral or pause can prevent the update from being offered.
- ✗
The policy is not assigned to the correct group
Why it's wrong here
Assignment is assumed correct.
- ✗
The devices are in a maintenance window that blocks updates
Why it's wrong here
The problem states they are not in a maintenance window.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows Update for Business
Windows Update for Business is a set of policies and settings that IT administrators use to manage and control how Windows devices receive updates from Microsoft, allowing for staged rollouts and deferrals while ensuring security patches are applied.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Same concept, more angles
1 more way this is tested on MD-102
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Your organization uses Microsoft Intune to manage Windows 10 devices. You need to deploy a custom Windows 10 feature update using the Windows 10 Update Rings feature. However, the deployment fails and devices show error 0x800f0905. What is the most likely cause?
hard- A.The device does not have enough free disk space.
- B.The device is not set to the correct language for the update.
- ✓ C.The feature update package is missing prerequisite updates.
- D.The update ring is configured with a maintenance window that is too short.
Why C: Error 0x800f0905 indicates missing installation files for the feature update. This typically occurs when prerequisite updates are not installed. Therefore, the most likely cause is that the feature update package is missing prerequisite updates (Option C). Option A is incorrect because insufficient disk space would result in a different error. Option B is incorrect because the update ring does not involve language settings. Option D is incorrect because a maintenance window would not cause this error.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.