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Intune Proactive Remediations: Automating Issue Detection and Fix

Which THREE actions are available in Microsoft Intune's proactive remediations for Windows devices?

Quick Answer

The answer is running a remediation script to fix issues, which is one of the three core actions available in Intune proactive remediations for Windows devices. This is correct because proactive remediations operate as a two-script workflow: a detection script first scans the device for specific problems—like registry misconfigurations or missing files—and returns an exit code; if that code signals an issue, the remediation script automatically executes to resolve it without user intervention. On the Microsoft 365 Endpoint Administrator MD-102 exam, this concept tests your understanding of how Intune shifts from reactive to automated issue detection and fix, often appearing in scenario-based questions where you must choose the correct sequence. A common trap is confusing detection scripts with remediation scripts—remember, detection only identifies, remediation actually fixes. For a memory tip, think “Detect then Correct” to recall that the detection script must run first and return a non-zero exit code before the remediation script triggers.

⚠ Common exam trap

Many candidates confuse proactive remediations with compliance policies or alerting features, assuming that failed remediation can automatically trigger non-compliance or email notifications, but Intune separates these functions into distinct policies and requires additional configuration for alerts.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Run a detection script to identify issues.

Proactive remediations in Microsoft Intune are designed to detect and automatically fix common issues on Windows devices without requiring user intervention. Option A is correct because the workflow begins with a detection script that runs on the device to identify specific problems, such as registry misconfigurations or missing files. This script must return an exit code indicating whether an issue exists, which then triggers the remediation script if needed.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Run a detection script to identify issues.

    Why this is correct

    Detection scripts identify problems.

  • Send email alerts when issues are detected.

    Why it's wrong here

    No alerting capability.

  • Schedule scripts to run at regular intervals.

    Why this is correct

    Scheduling is supported.

  • Run a remediation script to fix issues.

    Why this is correct

    Remediation scripts fix issues.

  • Mark devices as non-compliant if remediation fails.

    Why it's wrong here

    Proactive remediations do not affect compliance.

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Same concept, more angles

1 more way this is tested on MD-102

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Which TWO actions can you perform in Microsoft Intune to remediate a noncompliant Windows device that has been marked as noncompliant due to missing antivirus? (Choose two.)

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  • A.Send a sync command to the device to re-evaluate compliance.
  • B.Deploy a proactive remediation script to detect and install antivirus.
  • C.Send a notification to the user to install antivirus via Windows Security.
  • D.Run a PowerShell script from Intune to install the missing antivirus.
  • E.Create a Conditional Access policy to block the device until fixed.

Why B: Proactive remediations in Microsoft Intune allow you to deploy a detection and remediation script pair that can automatically detect the absence of antivirus and install it, ensuring compliance without user intervention. This leverages Intune's built-in remediation capabilities for Windows devices, which run on a schedule and can fix common compliance issues like missing security software.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.