Quick Answer
The answer is Conditional Access policies with device compliance. This is the correct technology because it bridges Microsoft Intune’s compliance enforcement with Azure AD’s identity-driven access control, allowing you to block or restrict Exchange Online access for any device flagged as non-compliant by Intune. On the MD-102 exam, this scenario tests your understanding of how device management and identity protection converge—a common trap is confusing device compliance policies alone (which only report status) with the Conditional Access policy that actually enforces the block. Remember the pairing: Intune marks the device, Conditional Access enforces the gate. A useful memory tip is “Compliance flags the car, Conditional Access lifts the gate”—without the gate, the flag does nothing.
This MD-102 practice question tests your understanding of manage identity and compliance. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company is planning to implement Microsoft Intune for mobile device management. They want to ensure that only compliant devices can access Exchange Online. Which technology should they use?
Mobile Application Management (MAM) policies
Why wrong: MAM protects app data, not device compliance.
Intune compliance policies without Conditional Access
Why wrong: Compliance policies alone do not block access; they need CA.
Azure AD join with automatic enrollment
Why wrong: Joining alone does not enforce compliance.
Conditional Access policies with device compliance
Conditional Access can block non-compliant devices.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Conditional Access policies with device compliance
Conditional Access policies with device compliance (Option D) is the correct technology because it integrates Intune compliance policies with Azure AD Conditional Access to enforce access controls on Exchange Online. When a device is marked non-compliant by Intune, Conditional Access blocks or restricts access to Exchange Online, ensuring only compliant devices can connect. This is the standard Microsoft approach for combining device management with identity-driven access control.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Mobile Application Management (MAM) policies
Why it's wrong here
MAM protects app data, not device compliance.
Intune compliance policies without Conditional Access
Why it's wrong here
Compliance policies alone do not block access; they need CA.
Azure AD join with automatic enrollment
Why it's wrong here
Joining alone does not enforce compliance.
Conditional Access policies with device compliance
Why this is correct
Conditional Access can block non-compliant devices.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
The trap here is that candidates often confuse Intune compliance policies alone with Conditional Access, thinking that marking a device non-compliant automatically blocks access, when in fact a Conditional Access policy is required to enforce the block.
Detailed technical explanation
Under the hood, Conditional Access evaluates signals from Intune compliance policies via the Azure AD device compliance check, which queries the Intune device compliance state through the Microsoft Graph API. The policy can be configured to grant access only if the device is marked as compliant, and it supports granular controls like requiring multi-factor authentication or blocking specific platforms. In a real-world scenario, a device that fails compliance (e.g., missing a required Windows update) will be blocked from accessing Exchange Online until it remediates, with the user receiving a notification via the Company Portal app.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
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Manage identity and compliance — study guide chapter
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FAQ
Manage identity and compliance — This question tests Manage identity and compliance — Read the scenario before looking for a memorised answer..
The correct answer is: Conditional Access policies with device compliance — Conditional Access policies with device compliance (Option D) is the correct technology because it integrates Intune compliance policies with Azure AD Conditional Access to enforce access controls on Exchange Online. When a device is marked non-compliant by Intune, Conditional Access blocks or restricts access to Exchange Online, ensuring only compliant devices can connect. This is the standard Microsoft approach for combining device management with identity-driven access control.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
About these practice questions
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A company uses Microsoft Intune to manage Windows 10 devices. They want to ensure that devices have BitLocker enabled and are compliant before accessing corporate resources. Which TWO actions should the administrator take? (Choose two.)
mediumWhy B: Option B is correct because a device compliance policy in Microsoft Intune can include the setting to require BitLocker on Windows 10 devices. This policy evaluates the device's BitLocker status and marks it as noncompliant if BitLocker is not enabled, which is a prerequisite for Conditional Access to block access to corporate resources.
Variation 2. Refer to the exhibit. A Windows 10 device is showing as non-compliant. The compliance policy 'Require BitLocker' is assigned to all devices. The device does not have BitLocker enabled. However, the user is able to access corporate email on the device. What is the most likely reason for this?
mediumWhy D: D is correct because compliance policies alone do not enforce access restrictions; they only report device compliance status. To block access to corporate email, a Conditional Access policy must be configured to require a compliant device. Without such a policy, the device can still access email even if it is non-compliant.
Last reviewed: Jun 11, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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