MD-102 Manage applications Practice Question
Exhibit
Refer to the exhibit. Intune Management Extension log: [Win32App][Detection] Running detection script for app 'AdobeReader' with script path: C:\Program Files (x86)\Microsoft Intune Management Extension\Scripts\detect_AdobeReader.ps1 [Win32App][Detection] Detection script returned exit code 0. [Win32App][Detection] Detection script wrote to stdout: 'Installed' [Win32App][Detection] App 'AdobeReader' is detected as installed. [Win32App][Enforcement] App 'AdobeReader' is already installed. Skipping enforcement.
A Win32 app 'AdobeReader' is configured as 'required' but users report the app is not installed. The above log excerpt is from a device that shows 'Installed' in Intune. What is the most likely cause?
⚠ Common exam trap
Many candidates assume 'Installed' in Intune means the app is physically present on the device, but Intune only reflects what the detection method reports, not the actual file system state.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The detection script incorrectly reports the app as installed.
The log excerpt indicates that Intune reports the app as 'Installed' on the device, yet users confirm it is not present. This discrepancy most likely occurs because the detection script used to verify installation is flawed—it may be checking for a registry key, file, or version string that exists even when the app is not fully installed, or it may be returning a false positive. Since Intune relies entirely on the detection method to determine installation status, an incorrect script would cause Intune to mark the app as installed without the actual binaries being present.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The detection script incorrectly reports the app as installed.
Why this is correct
The script returns exit code 0 and stdout 'Installed', so Intune skips enforcement. The actual app may be missing.
- ✗
The app is assigned to a different device group.
Why it's wrong here
If assigned, the device would receive the policy; the log shows it's processing.
- ✗
The app was installed but later removed by the user.
Why it's wrong here
The log shows detection script ran and returned 'Installed', so Intune thinks it's installed.
- ✗
The device is not syncing with Intune.
Why it's wrong here
The log exists, so the device synced.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Win32 app
A Win32 app is a traditional Windows program that runs directly on a Windows PC, using the same system resources and displaying a standard window with menus and buttons.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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