MD-102 Manage and maintain devices Practice Question
A company uses Microsoft Intune to manage Windows 11 devices. Users report that the Company Portal app is not showing required applications. You verify that the devices show as 'Compliant' in Microsoft Intune. Which configuration should you check first?
⚠ Common exam trap
Candidates often assume compliance policy issues cause application visibility problems, but Intune separates compliance evaluation from application assignment; a compliant device can still miss apps if the assignments are misconfigured.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the application assignments in Intune.
The most common reason required applications are not visible in Company Portal is that the applications have not been assigned to the user or device group. Even if a device is compliant, Intune will only display applications that are assigned with an 'Available' intent to the user or device. Checking application assignments first directly addresses the symptom without assuming other configurations are misconfigured.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Check the Microsoft Entra ID (Azure AD) configuration for the device.
Why it's wrong here
Entra ID configuration does not directly affect application visibility in Company Portal.
- ✗
Check the Windows Update for Business ring assignments.
Why it's wrong here
Update rings do not control application visibility in Company Portal.
- ✗
Check the device compliance policy settings.
Why it's wrong here
Device compliance is already confirmed as compliant, so this is not the primary issue.
- ✓
Check the application assignments in Intune.
Why this is correct
If the user or device is not assigned to the application, it will not appear in Company Portal.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Company Portal
Company Portal is a Microsoft app that gives employees a secure, self-service way to enroll devices, access company apps, and manage work resources from any device.
Key term
Device group
A device group is a logical collection of devices managed together for applying policies, configurations, and updates in an enterprise IT environment.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.