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MD-102 Manage applications Practice Question

A company uses Microsoft Intune to manage Windows 10 devices. They deployed a Win32 app as 'required' but some devices show 'pending install'. The app is configured with a detection rule that checks for a registry key. What should you check first?

⚠ Common exam trap

Many candidates assume 'pending install' means a connectivity or timeout issue, but the real cause is a misconfigured detection rule that falsely reports the app as already installed, preventing the installation from executing.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Check if the detection rule is incorrectly marking the app as installed.

The most common reason for a 'pending install' status when a detection rule is configured is that the rule is incorrectly detecting the app as already installed. Intune evaluates the detection rule before attempting installation; if the rule finds the registry key (even if the app is not fully functional), Intune skips the installation and reports 'pending' or 'installed' without actually deploying the app. This is a frequent misconfiguration where the detection rule is too broad or references a key that exists from a previous installation or unrelated software.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Increase the app installation timeout.

    Why it's wrong here

    Timeout issues cause 'failed', not 'pending install'.

  • Ensure the device has connectivity to Intune.

    Why it's wrong here

    Connectivity issues would show 'not applicable' or 'failed', not 'pending install'.

  • Reassign the app to a different security group.

    Why it's wrong here

    Group assignment is not related to the 'pending install' state.

  • Check if the detection rule is incorrectly marking the app as installed.

    Why this is correct

    A pre-existing registry key can cause Intune to skip installation, resulting in 'pending install'.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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