Quick Answer
The answer is that the recovery key is not escrowed to Intune. While FileVault encryption is enabled on the non-compliant devices, Intune’s macOS compliance policy evaluates two distinct conditions: the encryption status itself and whether the recovery key has been successfully escrowed to Intune. If the key is missing from Intune’s key escrow, the device is flagged as non-compliant even though the drive is fully encrypted. On the MD-102 exam, this scenario tests your understanding that compliance is not solely about encryption being on; it also hinges on the key escrow requirement, a common trap where candidates assume encryption alone satisfies the policy. A helpful memory tip is “Encryption without escrow is still a compliance no-show”—the key must be handed over to Intune for the device to pass.
This MD-102 practice question tests your understanding of manage and maintain devices. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Microsoft Intune to manage macOS devices. A security audit requires that all macOS devices must have FileVault encryption enabled. Compliance policy reports show that 90% of devices are compliant, but 10% are non-compliant. You review the non-compliant devices and find that FileVault is enabled on them. What is the most likely cause of the non-compliance?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
FileVault is not actually enabled on those devices.
Why wrong: The audit shows FileVault is enabled.
The recovery key is not escrowed to Intune.
Key escrow is required for compliance.
The devices are not supervised.
Why wrong: Supervision is not required for FileVault compliance.
The compliance policy is not assigned to those devices.
Why wrong: If not assigned, they would not show as non-compliant.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The recovery key is not escrowed to Intune.
Intune compliance policy for macOS FileVault checks both encryption status and whether the recovery key has been escrowed to Intune. If the key is not escrowed, the device is considered non-compliant. Option A is incorrect because FileVault is enabled. Option B is incorrect because the key escrow setting is separate from encryption. Option D is incorrect because the policy is correctly applied.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
FileVault is not actually enabled on those devices.
Why it's wrong here
The audit shows FileVault is enabled.
The recovery key is not escrowed to Intune.
Why this is correct
Key escrow is required for compliance.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
The devices are not supervised.
Why it's wrong here
Supervision is not required for FileVault compliance.
The compliance policy is not assigned to those devices.
Why it's wrong here
If not assigned, they would not show as non-compliant.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Trap categories for this question
Command / output trap
The audit shows FileVault is enabled.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage and maintain devices — study guide chapter
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FAQ
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
The correct answer is: The recovery key is not escrowed to Intune. — Intune compliance policy for macOS FileVault checks both encryption status and whether the recovery key has been escrowed to Intune. If the key is not escrowed, the device is considered non-compliant. Option A is incorrect because FileVault is enabled. Option B is incorrect because the key escrow setting is separate from encryption. Option D is incorrect because the policy is correctly applied.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Read the scenario before looking for a memorised answer.
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Same concept, more angles
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Variation 1. A company uses Microsoft Intune to manage macOS devices. They need to enforce FileVault encryption on all Macs. What should they configure?
easyWhy B: FileVault encryption is enforced through a device configuration profile on macOS. Option B is incorrect because compliance policies do not enforce encryption; they check it. Option C is incorrect because endpoint security policies include disk encryption but FileVault is a macOS-specific setting best configured via device configuration. Option D is incorrect because app protection policies do not manage device encryption.
Last reviewed: Jun 21, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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