MD-102 Prepare infrastructure for devices Practice Question
A company uses Microsoft Intune to manage iOS/iPadOS devices. After enabling Apple User Enrollment (UE), some users report that they cannot install company-recommended apps from the Company Portal. What is the most likely cause?
⚠ Common exam trap
Many exam-takers confuse enrollment restrictions (which block enrollment) with app assignment scope (which blocks app installation after enrollment), and assume User Enrollment cannot distribute apps at all, when in fact it only requires user-based assignment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Apps are assigned to devices instead of users
Apple User Enrollment creates a per-user, per-device Managed Apple ID and a separate APNs certificate. Under User Enrollment, apps must be assigned to users (not devices) because the enrollment type lacks a device-level identity for app installation. When apps are assigned to devices, the Intune service cannot target them to User Enrollment devices, causing the installation to fail silently in Company Portal.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Device type is restricted in enrollment restrictions
Why it's wrong here
Device type restrictions are separate from enrollment type.
- ✓
Apps are assigned to devices instead of users
Why this is correct
User Enrollment requires user-based assignments; device-based assignments fail.
- ✗
VPP token is not configured for user enrollment
Why it's wrong here
VPP can be used with user enrollment, but requires managed Apple IDs.
- ✗
User Enrollment does not support app distribution
Why it's wrong here
User Enrollment supports app distribution via Company Portal.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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